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Forest City Honda - Service Center

Forest City, NC

4.8
866 Reviews

866 Reviews of Forest City Honda - Service Center

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August 19, 2020

Great experience as first time customer with a CRV I purchased from a neighbor. I was able to schedule an appointment that worked with schedule for drop off and pick up. Service Dept. stayed in touch More

by DBRIDGE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KURT WATERS, Kyle Marshall
Aug 19, 2020 -

Forest City Honda responded

Thank you for choosing our service department! Welcome to the Forest City Honda Family! We appreciate your kind words and business!

August 19, 2020

They are friendly organized and efficient. Service is great. Let's you know when your next maintenance is and how much it will cost. I would not go anywhere else. More

by RUGGYBUG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Conner
Aug 20, 2020 -

Forest City Honda responded

Thank you for your loyal business! We appreciate you very much!

August 18, 2020

This dealership has an excellant service department, they always make you feel cared for and are good listeners to your concerns and answer all your questions. More

by BAILEYROY2985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Forest City Honda responded

Thank you for your review! We appreciate your business and welcome you back anytime you need something.

August 14, 2020

Has always been a positive experience with Forest City Honda I was able to get an appointment quickly and one that fit my schedule. The maintenance service I requested was reviewed with me and an overdue mainten More

by MOUNTAINSANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Marshall
Aug 20, 2020 -

Forest City Honda responded

Thank you for your review and your business! We look forward to helping you in the future.

August 14, 2020

Found problems before it caused a failure. Good service and courteous personnel. Very clean shop area and clean and comfortable waiting area. No coffee due to Covid19. More

by RCA_1947
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Forest City Honda responded

Thank you for your business! We appreciate you! Please let us know if you need anything else.

August 09, 2020

Wendy, services advisor is great- made appointment forRoutine maintenance to suit my schedule. On arrival advised all charges covered by maintenance policy. Completed timely and picked up without issu More

by NC007NURSE
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Forest City Honda responded

Thank you so much for your continued business with our sales and service department! We really do appreciate you! Please let us know if you need anything else.

August 08, 2020

First Visit A clean customer waiting room. Prompt service. Helpful friendly employees who answered questions clearly and patiently.My buying experience in purcha More

by DMORRIS3336
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Mims
Aug 10, 2020 -

Forest City Honda responded

Welcome to Forest City Honda Family! We appreciate your business and taking time out of your day to do a review. Thank you!

August 06, 2020

Kyle in service department was great. Appreciated his kindness and helpfulness. Was great to see gentlemen in the service department as my last experience was not good in February 2020 Thank you to Ky More

by JOSAHORNE
Recommend Dealer
Yes
Employees Worked With
Kyle Marshall
Aug 07, 2020 -

Forest City Honda responded

So glad you had a great experience this time! We look forward to helping you in the future! Thank you for your business!

August 02, 2020

Routine maintenance Good service. Mechanic’s need to use cover over car seats to protect seats and keep them clean due to their uniforms being so dirty. More

by ALJONES41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 03, 2020 -

Forest City Honda responded

Thank you for using our service department! We will make sure our Technicians use the plastic coverings in each vehicle. Please let us know if you need anything else.

July 31, 2020

Great quick friendly service. I was in and out quicker than I expected and the price was right. Thank you forest city Honda service dept More

by DANIELSERFER
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nolen
Jul 31, 2020 -

Forest City Honda responded

We appreciate your business! Thank you for choosing us to help you!

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