Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
336 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 336 reviews
April 30, 2021
Great customer serviceBest sales lady I will definitely Great customer service Best sales lady I will definitely go back for my next vehicle or trade in. I just honestly felt so comfortable being th Great customer service Best sales lady I will definitely go back for my next vehicle or trade in. I just honestly felt so comfortable being there 🤗 More
by ismaelsustaita1115
Verified CustomerEmployees Worked With
Sommer Marcy
April 30, 2021
Don't buy a car here. They ran my credit three times. Tried to remove/hide a $2,000 rebate from me. Tried to charge me for two products that provide same feature (Elo and UConnect). When I rejected an ac Tried to remove/hide a $2,000 rebate from me. Tried to charge me for two products that provide same feature (Elo and UConnect). When I rejected an accessory they just replaced the line item with another accessory I did not request (crossed out "Elo" and replaced with "paint & fabric" for same price). Signed all financial paperwork and made me wait 30 min in their office and never came back to let me know the transaction was done. I still don't have keys and they have not told me when I would get the keys. I'm paying $70,000+ (2021 White Jeep Gladiator Rubicon) for this truck. The service is horrible. Worked with Chad in finance. More
by David
Employees Worked With
Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez, Yavon Brewster, Hector Boone, Cesar Perez, Rob Hay
April 29, 2021
I think they need to chose their words more carefully especially if you are going to say its physical damage that is outside of the customer control. especially if you are going to say its physical damage that is outside of the customer control. More
by Johnny Chimpo
Employees Worked With
Javier Tamez
April 28, 2021
Thank you for all your professionalism, customer service and help. We will definitely be back and look forward to working with you and your team. and help. We will definitely be back and look forward to working with you and your team. More
by rtc8cf
Employees Worked With
Juan Avalos, Javier Tamez, Eddie Campbell, Nick Manry, Angela Adams, Mark Ramos
April 26, 2021
Great experience and Javier was great to work with will recommend you all and time in and out was very satisfactory coming from Arlington Texas recommend you all and time in and out was very satisfactory coming from Arlington Texas More
by aldoaddleman
Employees Worked With
Javier Tamez
April 20, 2021
Damaged my left side bumper molding during an oil change that they claimed happened during car wash. Still waiting on Linda to contact me back regarding repairing it. that they claimed happened during car wash. Still waiting on Linda to contact me back regarding repairing it. More
by rafids3
Employees Worked With
Linda
April 20, 2021
Overall experience was positive. However my only complaint is vehicle was not inspecting properly before delivering. Washer fluid indicator turned yellow within 2 weeks. Also, state inspection was d complaint is vehicle was not inspecting properly before delivering. Washer fluid indicator turned yellow within 2 weeks. Also, state inspection was done before vehicle delivery and I had to drive back again within a week. More
by karunesh.mahar
Employees Worked With
Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez, Hector Boone, Cesar Perez, Rob Hay
April 15, 2021
Excellent customer services, Express Oil Changed in a timely manner. I have a Jeep dealership 2 miles away but I prefer to drive to Forest Lane, 17 miles, for better services. timely manner. I have a Jeep dealership 2 miles away but I prefer to drive to Forest Lane, 17 miles, for better services. More
by shnnmart1
Employees Worked With
Juan Avalos
April 14, 2021
Jay (in Sales) was great to work with - honest, straightforward, and no-nonsense. He discussed several options to help me find the right car for me, and was quick to help out when I had questions a straightforward, and no-nonsense. He discussed several options to help me find the right car for me, and was quick to help out when I had questions after purchasing. More
by joanna.pearce3
Employees Worked With
Jay H.
