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Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
340 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 340 reviews
January 26, 2021
Mario was fantastic working with me in getting a fully loaded ram limited lease. Couldn’t ask for more! Very smooth and quick transaction! Definitely will be back! loaded ram limited lease. Couldn’t ask for more! Very smooth and quick transaction! Definitely will be back! More
by TIM
Verified CustomerEmployees Worked With
Leo Griggs, Mario Arturo, Brandon Ayala, Guillermo " Willy" Quezada, Manny Vasquez, Hector Boone
January 25, 2021
Lied to about washing car. Don’t feel oil change was even Donnie tires rotated. Marked back right tire just to check to see if it would be fine and same tire was on same spot. So upset I paid $130 for this p Donnie tires rotated. Marked back right tire just to check to see if it would be fine and same tire was on same spot. So upset I paid $130 for this package. I expect more quality services from dealership but I’m going back to my in and out oil shop. More
by mlashaila
Employees Worked With
Juan Avalos
January 25, 2021
I went in to have my vehicle appraised as I was considering getting into a 2021 Ram but watching the way that the sales floor associates by the managers was disgusting and decided to take my busine considering getting into a 2021 Ram but watching the way that the sales floor associates by the managers was disgusting and decided to take my business to a new dealership because if that is how they treat their own employees I know they are not going to care about their customers. More
by NIKKO.LINN
Employees Worked With
Do not know floor managers names that were observed
January 21, 2021
They are great guys and the got me the exact car I wanted and I was of there in less than 3 hours!!! The only thing I am sorry for, is that the girl that returned my call, was not a sales person, but she was and I was of there in less than 3 hours!!! The only thing I am sorry for, is that the girl that returned my call, was not a sales person, but she was the one that took the time to look for the car I wanted and get me there. When I got there I was looking for her so that she would get the commission since she is the one that in fact did the sale, but I was referred to a sales guy, which was good, but had to do only the paper work Cuz Jocelyne was the one that had already done the sale. Great Job Jocelyne, I hope you move to sales soon !! I love the car you found me. More
by lindsey.sandra
Employees Worked With
The girl that found my car, called me and got me there was Jocelyne, and it was a shamed I could not get her the commission since in reality she did the sale
January 20, 2021
Great, friendly customer service and very fast! Definitely will be coming back to see Juan Avalos for my next car service. Thanks again for everything. Definitely will be coming back to see Juan Avalos for my next car service. Thanks again for everything. More
by cortesjm12
Employees Worked With
Juan Avalos
January 19, 2021
Met with Mario. I pretty much already inew what i wanted & they had it! Mario showed all the features & even talked to my buddy on Tye phone to go over the price & equipment included like the wench & splash & they had it! Mario showed all the features & even talked to my buddy on Tye phone to go over the price & equipment included like the wench & splash mats. Was able to snag a 2020 power wagon for about $60k. Only thing missing was a sunroof but other than that thisbthing was loaded. Joel helped me in finance and everything was chill & relaxed. Beware the place is busy tho because nobody can touch their prices from what i can tell. More
by noahshah
Employees Worked With
Joel, Mario Arturo
January 16, 2021
Can’t ask for anything better. Easy scheduling, fast and accurate service and all done with a smile and a thank you. Much appreciated. Ask for Juan! accurate service and all done with a smile and a thank you. Much appreciated. Ask for Juan! More
by justyn.hersma
Employees Worked With
Juan Avalos
January 13, 2021
never take your vehicle to service to this place, I left my car from Thursday for review and I arrived Monday and they did not do anything, They weren't even nice to tell me that my car warranty covered 5 d my car from Thursday for review and I arrived Monday and they did not do anything, They weren't even nice to tell me that my car warranty covered 5 days of rental car, stay away from this place More
by hborjas
Employees Worked With
I do not know the name.
January 12, 2021
It wasn’t my best experience there but not bad. I had to negotiate for the best price. Didn’t care for that. I don’t like surveys that have rules on how many words I have to type! negotiate for the best price. Didn’t care for that. I don’t like surveys that have rules on how many words I have to type! More
by derek_t
Employees Worked With
Linda
