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Forest Lane Chrysler Dodge Jeep Ram
Dallas, TX
337 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 337 reviews
January 21, 2021
They are great guys and the got me the exact car I wanted and I was of there in less than 3 hours!!! The only thing I am sorry for, is that the girl that returned my call, was not a sales person, but she was and I was of there in less than 3 hours!!! The only thing I am sorry for, is that the girl that returned my call, was not a sales person, but she was the one that took the time to look for the car I wanted and get me there. When I got there I was looking for her so that she would get the commission since she is the one that in fact did the sale, but I was referred to a sales guy, which was good, but had to do only the paper work Cuz Jocelyne was the one that had already done the sale. Great Job Jocelyne, I hope you move to sales soon !! I love the car you found me. More
by lindsey.sandra
Verified CustomerEmployees Worked With
The girl that found my car, called me and got me there was Jocelyne, and it was a shamed I could not get her the commission since in reality she did the sale
January 20, 2021
Great, friendly customer service and very fast! Definitely will be coming back to see Juan Avalos for my next car service. Thanks again for everything. Definitely will be coming back to see Juan Avalos for my next car service. Thanks again for everything. More
by cortesjm12
Employees Worked With
Juan Avalos
January 19, 2021
Met with Mario. I pretty much already inew what i wanted & they had it! Mario showed all the features & even talked to my buddy on Tye phone to go over the price & equipment included like the wench & splash & they had it! Mario showed all the features & even talked to my buddy on Tye phone to go over the price & equipment included like the wench & splash mats. Was able to snag a 2020 power wagon for about $60k. Only thing missing was a sunroof but other than that thisbthing was loaded. Joel helped me in finance and everything was chill & relaxed. Beware the place is busy tho because nobody can touch their prices from what i can tell. More
by noahshah
Employees Worked With
Joel, Mario Arturo
January 16, 2021
Can’t ask for anything better. Easy scheduling, fast and accurate service and all done with a smile and a thank you. Much appreciated. Ask for Juan! accurate service and all done with a smile and a thank you. Much appreciated. Ask for Juan! More
by justyn.hersma
Employees Worked With
Juan Avalos
January 13, 2021
never take your vehicle to service to this place, I left my car from Thursday for review and I arrived Monday and they did not do anything, They weren't even nice to tell me that my car warranty covered 5 d my car from Thursday for review and I arrived Monday and they did not do anything, They weren't even nice to tell me that my car warranty covered 5 days of rental car, stay away from this place More
by hborjas
Employees Worked With
I do not know the name.
January 12, 2021
It wasn’t my best experience there but not bad. I had to negotiate for the best price. Didn’t care for that. I don’t like surveys that have rules on how many words I have to type! negotiate for the best price. Didn’t care for that. I don’t like surveys that have rules on how many words I have to type! More
by derek_t
Employees Worked With
Linda
January 11, 2021
great service and honest feedback about repairs necessary. Communication was great and very helpful with the entire process. They worked with my schedule as well. necessary. Communication was great and very helpful with the entire process. They worked with my schedule as well. More
by mctapper
Employees Worked With
Eddie Campbell
January 10, 2021
I’d done a Jeep Cherokee search through my employer benefit program and checked the box to allow dealerships to reach out. Tiffani reached out about my interest and set up an appointment for me with Je benefit program and checked the box to allow dealerships to reach out. Tiffani reached out about my interest and set up an appointment for me with Jesus for the same day. I initially came in with the intention to finance and was offered great deal. Also came in knowing the exterior color, model and key feature I wanted. They didn’t have it in their inventory but searched other dealerships to find a fit and conducted a trade. It was down to getting ready to sign paperwork and I decided no deal. I was going to say forget it all together as I’d been there for about three or so hours already. I can’t recall his name but I believe he was the dealership manager came in and worked with me—worked to get my business. I ended up leasing and still got a great price. Once the dealership trade was conducted, Forest Lane serviced my car. It took a lot longer than expected. Jesus was communicative in updating me on time estimation as far as when they’d be done. Jesus wasn’t working the day my vehicle was ready for pickup but was going to meet me at the dealership for a proper delivery. With service taking longer, he couldn’t find a sitter but did arrange for another sales guy, Manny, to make sure I was good to go. Manny was very thorough in highlighting the features. Only thing is I did have to go back in to resign paperwork, and they had to run rerun my credit. I’m not 100% sure why but think it’s related to the mix up with VIN numbers. Overall, I had a good experience. I love my new Jeep Cherokee :) More
by d.akins12
Employees Worked With
Jesus, Manny Vasquez
