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Fort Mill Ford

Fort Mill, SC

Overview
Reviews
Vehicles
4.7
279 Reviews
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801 Gold Hill Rd

Fort Mill, SC

29708

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Showing 279 reviews

October 12, 2023

I have pitched 6 vehicles from Fort Mill Ford and find them to be honest and all my maintenance is done by their shops and I recommend my neighbor to use their shops when the dealer he bought his car from More

by DapperDan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kirby , William Beaver
Report | Print
Oct 14, 2023 -

Fort Mill Ford responded

Hi Dapperdan! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2023

My wife’s 2019 ford edge had boost pressure sensor issue and it wasn’t covered under our drive train warranty. However, after talking with my service guy Mr. Beaver he got ford to pony up. Thank you, sir. D More

by jlbagley74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beaver
Report | Print
Sep 30, 2023 -

Fort Mill Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2023

Wonderful buying experience! William Kennedy was a very nice and knowledgeable sales associate. He will get my business in the future. More

by kkennedy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kennedy
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Sep 29, 2023 -

Fort Mill Ford responded

Kkennedy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2023

Take the time to find a better dealership. I will give my self more time. No one knows what the other is doing and not everyone is treated the same. Certain rules for certain people.... More

by WALKERBE05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Idk
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Sep 23, 2023 -

Fort Mill Ford responded

Walkerbe05, it's upsetting to hear that you did not receive the top-notch service we strive to provide. When you have an opportunity, please reach out to us at (803) 948-8202 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Mar 29, 2024 -

WALKERBE05 responded

*** Believe the BBB reviews I would not recommend buying a car from this place*** I purchased a used SUV in Sept 2023 from this location. From the start, I had nothing but issues. They gave me a complete run around for several weeks. Once I was able to finally lock down the SUV and I drove it 2 days the SUV started making sounds. I reached out to the dealership. They asked to me bring the SUV in they looked over it, drove it around, and told me it was normal for these types of SUV to make that kind of sound. I didn’t know I didn’t know anything about cars. Less than 5 months after this almost $30,000 purchase the transmission goes out on the SUV. Which cost another $6000.00 to fix. When the car was checked I was told that the transmission fluid was very very low and burnt old fluid. I reached out to one of the managers at the dealership who told me that he would check into this and give me a call back. I reached out day after day calling and sending emails. Finally, after popping up at the dealership a week later, I asked to talk to the GM. When talking to the GM he immediately went to looking for rebates and seeing what the manufactory could do instead of taking ownership of the issue. Eventually telling me that because I had put 15000 highways a year’s worth of miles on the SUV in 5 months there was nothing that could be done. Explaining to me that there is no warranty that would have covered this issue due to the miles on the SUV. He also told me that when the issue happened, I should have got the car to them and let them check it but it's still not a guarantee that they could have done anything per his remarks after I wanted a week for them to get back to me. When I first looked at the SUV, I explained to the sales rep I travel a whole lot. When the transmission went out in the SUV it was still under 100,000 miles. If you are looking for a reliable Car I would NOT!!!! purchase anything from here again you do what you want but believe the BBB review they are very true to their word. DO NOT BUY FROM HERE!!!!!!!!!!!!!

August 29, 2023

Very professional employees. Atmosphere was comfortable. Ron Kirby is awesome. We received excellent customer service from him. I would definitely recommend family and friends to More

by tanyawilliams83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kirby
Report | Print
Sep 01, 2023 -

Fort Mill Ford responded

Tanyawilliams83, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2023

Absolutely amazing, Chris and Dan were very helpful. They "understand the assignment" and were straight forward with me the entire time. More

by forgottenkatana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Dan
Report | Print
Aug 31, 2023 -

Fort Mill Ford responded

Forgottenkatana, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2023

Terrible experience. We were lied to several times and rushed into a deal. Don’t buy from these guys More

by roman44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sammy, Ayad, Dan Marsh
Report | Print
Aug 17, 2023 -

Fort Mill Ford responded

Roman, we provided you with the approvals that were available to you. We fully disclosed everything to you including the additional products that you agreed to. After you purchased the vehicle you came in with concerns about your transaction. We offered to remove the products on your contract that you had questioned but you declined. We made every effort to resolve your concern. If there is anything else we can do, feel free to contact us at (803) 948-8202 so we can work with you to make this right.

August 06, 2023

Great laid back dealership. Everyone was polite and helpful. Especially Eric and Billy. Great guys! More

by TimP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy and Eric
Report | Print
Aug 09, 2023 -

Fort Mill Ford responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2023

2nd time with this dealer, both purchases very smooth. Sammy was great, not pushy and very helpful. knowledgeable on vehicle. Good deal on the truck and very fair on trade in with high miles. More

by smcm910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Yaravitz
Report | Print
Aug 02, 2023 -

Fort Mill Ford responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2023

Salesman was not pushy and answered all our questions with no problem. Transaction went well and communications were very good. Adrian made this one of my best car buying experiences. More

by dalewt43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Ashley, Zoey Lane
Report | Print
Aug 02, 2023 -

Fort Mill Ford responded

Dale, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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