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Fort Mill Ford

Fort Mill, SC

4.4
247 Reviews
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801 Gold Hill Rd

Fort Mill, SC

29708

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Showing 247 reviews

April 02, 2024

Great experience from beginning to end. Christopher Mills and the lending manager were really pleasant to work with. The car is awesome so far, and we left with a 1.9 interest rate. Zero co More

by Garyborque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mills
Apr 04, 2024 -

Fort Mill Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 30, 2024

Ft. Mill Ford took amazing care of us! We purchased our daughter’s first car and had to order it because none were on the lot. The dealership stayed in c More

by Kirsten.screen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy (sales) and Dan (finance)
Apr 03, 2024 -

Fort Mill Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 25, 2024

From the front door to the customer service desk everyone was very professional and sincere and customer support. More

by helen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Bob Szal
Mar 27, 2024 -

Fort Mill Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2024

Middleton was an awesome sale rep. He was kind, courteous and on the spot to answer any questions we had. He wasn’t overbearing as some sales people can be. We would definitely buy fro More

by Patterrc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Middleton Gassmanon
March 15, 2024

This was a much more pleasant experience than I expected to be. I can see us coming back to this dealer should we ever need to buy a new car. A sales person was amazing and even bought us lunch. More

by Aimee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Kirby
March 12, 2024

Good worker. Reasonable. Good location.. good people. Nice people. Professional. Knowledge. They help you. Thank you More

by Angel mendoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
March 05, 2024

Great place to deal with everyone was super friendly and helpful. I will definitely be back for my next Ford. More

by ryang133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Dan
March 02, 2024

Top notch team in Fort Mill Ford. Had the pleasure of working with Chris as my sales rep and Dan as my finance guy both were exceptional. Highly recommend going here for any vehicle n More

by ryang133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mills, Dan Marsh
February 20, 2024

Very professional, no high pressure, helpful in explaining and setting up all features of the vehicle and sync our phones. We did not feel rushed or pressured. Very satisfied. More

by sdcanupp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy
Feb 24, 2024 -

Fort Mill Ford responded

We are very happy to have provided you with such a positive experience! Thank you again for the great review!

February 14, 2024

Brought Truck in was charged $250 for diagnosis it was the Cadillac Converter, wanted to charge $2400, it only had 84K miles, tried to call service Manager 4 times left messages, never received call back, More

by kathyjones35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Feb 17, 2024 -

Fort Mill Ford responded

We regret to hear that you are displeased with your recent experience with us. Fort Mill Ford only sells and installs OEM Ford parts. The catalytic converters we quoted were OEM parts that are priced identically to all Ford dealers. You were able to obtain aftermarket catalytic converters at another dealership which certainly reduced your cost but does not provide the same quality or warranty coverage as an OEM Ford part. I apologize that we did not provide that explanation when you visited. - Fort Mill Ford Management Team.

Feb 17, 2024 -

kathyjones35 responded

No, I received an OEM Replacement with a warranty, but nice try!

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