Fort Mill Hyundai

David Kilmer and his team were able to fit me in on short notice, as my voice recognition was not engaging, and I was leaving for a 3-week trip three days later. When I arrived I had very prompt service and notice, as my voice recognition was not engaging, and I was leaving for a 3-week trip three days later. When I arrived I had very prompt service and Brady handled the software update to my electronics. He kept me apprised of the progress of the 90 minutes operation. During that time period I asked if he had noticed a lost set of keys somewhere in the front seat area. And as I was relaxing in their comfortable waiting area, Brady walked in with a big smile on his face and was holding up my keys. What a relief to me, as this was a "live" key fob, and the car was always "active". Brady was very courteous and professional. He accomplished the service tasks and I departed with a big smile on my face -- my car was now secure having retrieved my key fob, my voice recognition (placing calls, giving navigation commands was operational and the car was bright and shiny due to the complimentary wash. As a result of Dave K and Brady, I departed for a 3 week road trip wit my car in top condition. Thank you! More

we are always pleased with the treatment we receive from Fort Mill Hyundai, especially from David Kilmer, he takes very, very good care of us. A big THANK YOU. Fort Mill Hyundai, especially from David Kilmer, he takes very, very good care of us. A big THANK YOU. More

Excellent Sevice Sevice writers was very nice Will reference to my Family and friends 👍 excellent reference to my Family and friends 👍 excellent More

David Kilmer has been my Service manager since 2017 and has always provided excellent service. Just recentlly, I had an issue with my Oil light coming on after a recent oil change, I appreciate David's h has always provided excellent service. Just recentlly, I had an issue with my Oil light coming on after a recent oil change, I appreciate David's honesty in finally fixing the issue that challenged me More

I called Carlos while I was up looking at a car in Salisbury and asked if a truck was available that they had on their lot and he stated yes. Told him I was very interested in it and I was 2 hours awa Salisbury and asked if a truck was available that they had on their lot and he stated yes. Told him I was very interested in it and I was 2 hours away. Got on the lot and looked at the truck and took it with my son for a test drive. Got back to the lot and stated I would buy the truck if we could workout numbers. The truck was for my son and he was excited that he was going to get it. They pulled my credit because we were ready to purchase it. The interest rate came back high and so I told the sales manager that I was going to take my son to lunch and try to get a lower rate and that I would be right back. Carlos told me that someone was coming to look at the truck but didn't tell me they were already at the dealership when we left to go to lunch. I went to lunch and while gone for 30 minutes we got approved at one of my credit unions. We come back to the dealership and my son walks in to tell them we found a better loan and my son was told by Carlos they sold the vehicle. Carlos then says I told you someone was already at the dealership looking at the truck. The ironic thing is that while they were pulling my credit Carlos grabbed the keys and actually showed the vehicle to the person that bought it. Why would you be showing another customer the vehicle that I am purchasing when you are pulling my credit and trying to work a deal? Then sales manager has the audacity to try to sell me another vehicle. He tells me that when I left I stated I had to think about the deal which is totally false. I told him I was going to see if I could get a better rate. I never turned the deal down whatsoever. This is absolutely the worse dealership I have ever dealt with in all my years. To show a vehicle to another customer while I am in the process of purchasing and then not tell me when I leave to lunch that if I don't purchase there is another buyer willing to purchase is pretty unethical and unprofessional. My son was truly upset and disappointed. I would never purchase or recommend this dealership ever. Who sells a vehicle out from under another customer. Now I just opened a 10k loan through my credit union for a vehicle I don't have. Truly unbelievable. More

The Service Manager Tom Furley was excellent. He worked with me with my wraparound service contract, which was challenging before. The dealer did not set it up correctly when I purchased the vehicle. He wa with me with my wraparound service contract, which was challenging before. The dealer did not set it up correctly when I purchased the vehicle. He was professional and courteous. More

Very professional in handling service and repairs. Works closely with customers to explain needed repairs and costs. Satisfaction Guaranteed! closely with customers to explain needed repairs and costs. Satisfaction Guaranteed! More

Thomas Fury helped us getting our tire fixed quickly even though they were busy. Thank you! though they were busy. Thank you! More