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Fort Myers INFINITI
Fort Myers, FL
1,574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,574 Reviews of Fort Myers INFINITI
December 04, 2024
Efficient. Polite. Timely. Work completed at promised time. Courtesy car provided as promised. Everything was very positive! Polite. Timely. Work completed at promised time. Courtesy car provided as promised. Everything was very positive! More
by mcf61
Employees Worked With
Rick Libby
Verified CustomerDecember 04, 2024
They don’t follow through an cause more damage to my vehicle. When solving one problem. Creating another to repair. As broke aircondivent control while not repairing probkem an forget to put pats back vehicle. When solving one problem. Creating another to repair. As broke aircondivent control while not repairing probkem an forget to put pats back On properly. Busted head light and failed to replace lens. Put wrong bulb in. An what created problem still there They busted it at dealership washing car. Thank u There ridiculous an insulting zak. An Emanuel manger terrible service I gave them thousands jg dollars for repairs not even a thank u. Just terrible service. Done. Sending them bill for my headlight lens still leaking an airconditioner repair of Aut control as they threw it together trying to find shut circuit they created. Done done done. With ft myers i fi ity More
by Jeffrey. Granitstein
Employees Worked With
Zach Irwin, Emmanuel Vazquez
December 03, 2024
I cant say enough good things about the Infiniti Service Dept, specifically at the Fort Myers location! The staff are very knowledgeable, friendly and don't try to oversell you things that aren't needed. I Dept, specifically at the Fort Myers location! The staff are very knowledgeable, friendly and don't try to oversell you things that aren't needed. I scheduled my appointment online for a routine oil change (which was a breeze) & my car was ready in about an hour! I always appreciate the complimentary car wash with every service as well! I can't forget to shout out Vish, the Service Consultant. Vish was very friendly, personable & knowledgeable. Vish kept in contact with me during the time my car was being worked on and even provided quotes for suggested work (without pressuring me into making the decision right then & there). 10 out of 10 all around! More
by Spaltzer40
Employees Worked With
Vish
December 02, 2024
Best ever dealer experience. Sales, service, and finance all excellent- and (with admirable patience) they were able to teach me how to actually use all the bells & whistles. Sales, service, and finance all excellent- and (with admirable patience) they were able to teach me how to actually use all the bells & whistles. More
by hoffarthgarry
Employees Worked With
Gage, Rick Libby, Chad Walker, Paul Khin
November 28, 2024
This store has always been great to work with. Rick Libby and other members of the team always make the experience great. Rick Libby and other members of the team always make the experience great. More
by justin.graham
Employees Worked With
Rick Libby, Adriana VanBuren, Neysha Santiago
November 27, 2024
Rick, my advisor, was courteous and professional, as always; he explained to me what areas of my car they will check and how long it would take them to complete the job. They completed everything accord always; he explained to me what areas of my car they will check and how long it would take them to complete the job. They completed everything according to Rick's initial explanation. More
by yamwilmat
Employees Worked With
Rick Libby
