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Fort Wayne Kia

Fort Wayne, IN

3.6
906 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

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906 Reviews of Fort Wayne Kia

January 21, 2023

Salesman good. Sales manager not efficient with price detail. Caused confusion at finance desk. Asked to add $3000 for warranty to make deal work. More

by GWHILKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Spencer Anderson Sales Dept.
Report | Print
Jan 25, 2023 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 21, 2023

I have nothing but good things to say about this dealership. We have had an excellent experience with every encounter. More

by KRISHEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kistler
Report | Print
Jan 22, 2023 -

Fort Wayne Kia responded

Thank you for choosing Fort Wayne Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 21, 2023

Everyone was great and everything went smoothly. Spencer and Ryan were great. Thanks for the help. More

by PATSPENCDAVIS
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Anderson, Ryan
Report | Print
Jan 22, 2023 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

January 21, 2023

Friendly & knowledgeable staff. No one seemed to pressure me into something I did not need or want. More

by ARTBEC96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylee Finch
Report | Print
Jan 22, 2023 -

Fort Wayne Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 21, 2023

They are Persuasive about getting high marks for the dealership review after the service call. More

by PIPERCOHEN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jan 22, 2023 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

January 20, 2023

Very helpful. They listen to what you want , what you can afford and help you get it. More

by BLUEBLOOD0037
Recommend Dealer
Yes
Employees Worked With
Alejandra
Report | Print
Jan 22, 2023 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

January 20, 2023

Great service and quick repair time. The service manager kept me informed of the progress. More

by Sctndy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pargeon
Report | Print
Jan 22, 2023 -

Fort Wayne Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

January 20, 2023

Really friendly staff they were very informative about what they had done well done guys More

by BRIANH110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Modugno
Report | Print
Jan 22, 2023 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Brian, please let us know.

January 18, 2023

1st visit for recall service. Got right in. They had a great waiting area. Outcome was good, but they left me sitting in the waiting room while my car was ready. More

by JAY.MEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jan 19, 2023 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, Jay, we look forward to having you as one of our valued customers for many more years to come!

January 17, 2023

My car was returned to me in worse condition, they refused to make it right More

by LETHAMORGAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conrad, Bryan and Chris from the Service department
Report | Print
Jan 20, 2023 -

Fort Wayne Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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