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Fort Wayne Kia

Fort Wayne, IN

3.6
906 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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906 Reviews of Fort Wayne Kia

January 17, 2023

My experience at Kia was the worst I have ever had. Conrad was rude, condescending, and did not fix one of the issues with my vehicle (no code, even though I let him know what needed to be done), and t More

by TTSP76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conrad
Jan 17, 2023 -

Fort Wayne Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 16, 2023

Greta service that catered to my needs. Friendly staff that kept me well informed on my vehicles status. More

by CCOLE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Brian
Jan 16, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. Greta, Chris, and, Brian work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 16, 2023

Everyone was polite and respectful. I had an appointment for a recall check and it went quicker than expected. More

by MNMDAD123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 17, 2023 -

Fort Wayne Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 16, 2023

Everything was so smooth! The service people are always quick and easy to work with! They will explain things and why a service might be needed, both now and in the future. More

by laurenee18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Robinson
Jan 17, 2023 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

January 14, 2023

We have bought a total of 6 Kia's from this dealership over the last 12 years. Always hate had a great experience! More

by JAMESELOWE28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Codey Lambert, Rob Pargeon
Jan 16, 2023 -

Fort Wayne Kia responded

James, It's great to hear that Codey and Rob were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate you being a loyal customer for 12 years! Thank you for choosing Fort Wayne Kia!

January 14, 2023

Great service! Everyone was helpful and friendly! Thanks again for a great experience! Highly recommend! More

by NIKKIPARNIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer in Sales
Jan 16, 2023 -

Fort Wayne Kia responded

Nikki, Thank you for taking the time to share your feedback with us. Spencer and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 14, 2023

Awesome service by the sales guy and finance guy Our visit was a very good one Got the vehicles we wanted More

by LIDIAMIMIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 16, 2023 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear Brandon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2023

The staff was awesome and stayed 2 hours past closing to insure that we had our new Kia and were satisfied. Zach and Jay made the buying an easy and awesome experience. More

by IHC1972
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 12, 2023 -

Fort Wayne Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!

January 11, 2023

I have bought 2 cars from this dealership, sadly the the sales person no longer works there, however you wont find a better service dept! The 2 guys you see every time you drop off your vehicle are professi More

by BigHoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Jan 12, 2023 -

Fort Wayne Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 11, 2023

The sales person I worked with was wonderful but I didn't appreciate the sales manager Tyler. he was pushy and seemed like an arrogant entitled person. also the finance process they were deceiving and not a More

by IYKYK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brendan Bohata, Drew Williams
Jan 12, 2023 -

Fort Wayne Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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