Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Fort Wayne Kia

Fort Wayne, IN

3.5
906 Reviews
Call Dealership (260) 918-8991

1112 Ave of Autos

Fort Wayne, IN

46804

Directions

By Type

906 Reviews of Fort Wayne Kia

October 20, 2022

No return calls when placed daily looking for the status of my vehicle title. Received promises that someone would call me back but no one did. Very disappointed in Zach N. Spoke to Rob (Manager) who also p More

by WOLVERINES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach N., Rob Pargeon
Report | Print
Oct 23, 2022 -

Fort Wayne Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to management directly to let us know the best way to contact you and we will reach out.

October 20, 2022

Car was not completely cleaned when we were given keys. Just handed me the car as is. Was very upset they ran my credit without my written signature. I came in with pre-approval and they just didn’t take t More

by DEMETRIA_ROLLINS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Oct 23, 2022 -

Fort Wayne Kia responded

Thank you for bringing this to our attention, Demetria, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 20, 2022

I had it in for a recall and was treated very well and quickly and they answered all questions! More

by BSWERNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 22, 2022 -

Fort Wayne Kia responded

Thanks for sharing about your experience with Fort Wayne Kia. We appreciate your business and hope to see you again soon!

October 19, 2022

Courteous and helpful professional staff; a clean and comfortable waiting area, work done timely, appointments honored More

by dixiebradley
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Oct 20, 2022 -

Fort Wayne Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

October 17, 2022

Great on-time service, the team went the extra mile when they saw that the car was dirty and gave an additional wash. More

by MELVIN UCELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
Report | Print
Oct 18, 2022 -

Fort Wayne Kia responded

Thank you for your very kind review, Melvin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.

October 11, 2022

Very professional and friendly got me the car I was looking for would highly recommend. More

by DGOODSON23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anfernee (AP) Page
Report | Print
Oct 11, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 11, 2022

Very efficient and friendly service! They updated me on my car as needed and were friendly! More

by EMILY.READING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Anderson
Report | Print
Oct 11, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. We appreciate your business, Emily, and hope to see you again soon!

October 11, 2022

The experience was nice. They didn’t push except a little bit on the extras that we didn’t need. Also it would have been nice to not have to pay for a second set of keys. More

by SETHCOX78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
Oct 12, 2022 -

Fort Wayne Kia responded

Seth, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Zack and our team here at Fort Wayne Kia are glad to have you as a customer.

October 11, 2022

Saturday hours, quick, friendly service, always keep me up to date on recommended maintenance. Kid friendly service lounge More

by SARAHWILLIAMS749
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Oct 12, 2022 -

Fort Wayne Kia responded

Sarah, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 11, 2022

Mostly dealt with Amanda. Very good communication. Very friendly. I was made very comfortable during my stay. More

by LTHOUSE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan & Amanda
Report | Print
Oct 12, 2022 -

Fort Wayne Kia responded

Thanks for sharing your thoughts about your experience with Fort Wayne Kia. Bryan and Amanda appreciate your business and hope to see you again soon!

1
...
22
23
24
...
91