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Fort Wayne Kia

Fort Wayne, IN

3.6
906 Reviews

1112 Ave of Autos

Fort Wayne, IN

46804

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906 Reviews of Fort Wayne Kia

February 16, 2022

The staff took time and helped me with all of my needs! Good job Kia! More

by PATTYLGOGGIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burton, Jerome Dowdell, Stephen Allsteadt
Feb 16, 2022 -

Fort Wayne Kia responded

Thank you, Patty! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia!

February 16, 2022

I would suggest KIA to anyone. I like the vehicles and always get good service. More

by STACEYMAUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 17, 2022 -

Fort Wayne Kia responded

Thank you, Stacey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Kia.

February 15, 2022

The sales team followed up on my purchase to ensure satisfaction and confirm the vehicle met my expectations. More

by ILSEAGALLEGOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Snyder
Feb 16, 2022 -

Fort Wayne Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Fort Wayne Kia!

February 15, 2022

Always kept me up to date on the process, very professional and courteous. Would definitely buy another vehicle from them! Special thanks to Phil, Danielle, and Dave! More

by BASICALLYDAVID
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Dave, Phil Snyder
Feb 16, 2022 -

Fort Wayne Kia responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Kia!

February 14, 2022

Communication between dealer and customer was terrible , when asked about stuff no answers were given More

by MERRITTB695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerome Dowdell, Stephen Allsteadt, Rob Pargeon
Mar 03, 2022 -

Fort Wayne Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 14, 2022

There was a 2. 5 hour wait to get an oil change and tire rotation. Richard who checked us in was very pleasant and apologized and said he was going to go out and hel More

by KYLIE_K13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard
Mar 03, 2022 -

Fort Wayne Kia responded

Kylie, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

February 14, 2022

We are Extremely Happy with Our Sorento Would Recommend To Our Friends Great Customer Service More

by SUNDERMANC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove, Stephen Allsteadt, Rob Pargeon
Feb 15, 2022 -

Fort Wayne Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 11, 2022

I had a very pleasant experience. Everyone I dealt with was very kind. I didn't feel pressured to buy something. More

by RITCHIEKATHY77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 12, 2022 -

Fort Wayne Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 11, 2022

Great experience, Joe was super helpful and we got the deal done over the internet so the paperwork was a breeze. I would come back More

by RSEARS13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grove
Feb 12, 2022 -

Fort Wayne Kia responded

Thank you for your business and this review. We're happy to hear that Joe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 11, 2022

Except having a challenge finding the service entrance it was excellent. Once I made it inside, Richard was there to greet me and direct me. The waiting room was a comfortable place to hang out and get some More

by bornagainquilts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Richard and ?
Feb 12, 2022 -

Fort Wayne Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Feb 13, 2022 -

bornagainquilts responded

You are quite welcome!

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