Fort Wayne Nissan

Tim and Samir were excellent. They were able to give me more for my trade than I thought possible, and were still able to get my payments down where I needed them. Amazing support after sale also as my dr more for my trade than I thought possible, and were still able to get my payments down where I needed them. Amazing support after sale also as my driver's side seat isn't working properly and they're going to take care of it. More

Very happy with my time spent here. Everyone was pleasant and professional. Would be happy to buy again if in the market for another Nissan. and professional. Would be happy to buy again if in the market for another Nissan. More

Coleman and Tim were amazing! So happy with my car! Vehicle was clean and ready to go when I got there and everything went smooth! Vehicle was clean and ready to go when I got there and everything went smooth! More

Service personnel are always respectful and cheerful. Shuttle service is so helpful. This visit the service was a little slow but I know they were busy. I almost missed my return shuttle ride because the Shuttle service is so helpful. This visit the service was a little slow but I know they were busy. I almost missed my return shuttle ride because they forgot to call me. But they did apologize for making me wait. More

I called Jason for a service and he was able to get me in same day. The entire time was less than 1 hour. I appreciate the service department paying attention to detail as we own 2 Nissan's and they do all o same day. The entire time was less than 1 hour. I appreciate the service department paying attention to detail as we own 2 Nissan's and they do all our work. More

Good service. Kind people and easy to get a hold of. Explained my recall to me. I will go again to Nissan for my car service Explained my recall to me. I will go again to Nissan for my car service More

Had a recall on rear suspension links and an alignment. The alignment had to be redone. Herbie was very professional and his service was outstanding. The alignment had to be redone. Herbie was very professional and his service was outstanding. More

My salesperson called me when the new vehicle that I was My salesperson called me when the new vehicle that I was interested in arrived at the dealership so I could test drive it. Everyone was very helpful My salesperson called me when the new vehicle that I was interested in arrived at the dealership so I could test drive it. Everyone was very helpful and friendly I didn't feel rushed it was Quick and painless. More

Disappointed on this trip I brought in my 2013 Altima because of a factory ask to fix a problem. I understand that and appreciate that they will fix it for free and that they I brought in my 2013 Altima because of a factory ask to fix a problem. I understand that and appreciate that they will fix it for free and that they contacted me about it. The service department did what they were supposed to do. They took my car in and checked the bolts associated with the problem. Since there was a real possibility that the bolts could be broken off during removal, they gave the car back to me without the problem being solved. The explanation was that if they continued and broke a bolt, the car would have to be kept at the dealership until new bolts could be obtained and the problem could then be taken care of. Evidently the replacement bolts were on back order and no telling when they would be received. This situation made the rating on this particular trip in very frustrating. That is the reason for the low score. Maybe get bolts in before making the appointment. More

The sales reps and managers were extremely helpful and kind while working with me on my lease agreement. I appreciated how they made my lease possible for my situation. kind while working with me on my lease agreement. I appreciated how they made my lease possible for my situation. More