Fort Wayne Nissan

I scheduled an oil change and got an oil change--simple. If I don't answer the survey, I get a call asking me to complete the survey. If I answer anything less than 5 stars, I get a call asking why I'm no If I don't answer the survey, I get a call asking me to complete the survey. If I answer anything less than 5 stars, I get a call asking why I'm not pleased. Just saving myself some time looking ahead by answering now. More

Oil Change The work was done quickly and as explained and expected. Everyone was very professional and courteous. I will continue to take my car back as needed The work was done quickly and as explained and expected. Everyone was very professional and courteous. I will continue to take my car back as needed. More

Confused as to why I was not told about Failed Alignment. I discovered it on the 3rd page of service after we left. This is my second visit and wife said womens restroom was very gross both times. I discovered it on the 3rd page of service after we left. This is my second visit and wife said womens restroom was very gross both times. More

I had a great experience with Semir. He was very knowledgeable and didn’t pressure me just to make a sale. Had the mind set of going to test drive a Nissan Kicks and then head over to Tom Kelley to knowledgeable and didn’t pressure me just to make a sale. Had the mind set of going to test drive a Nissan Kicks and then head over to Tom Kelley to test drive a Kia Sportage. Once I heard back on the trade in value they were willing to give me for my 14 Impala I knew this was the place to give my business. The finance department got me to the payment I wanted to be at without any hassles. Will definitely be back in the future! More

All good . Appreciate pulling into service bay and Herb immediately recognizes me and assists with service. I appreciate his tenure and Cindy Ripley in office, a Appreciate pulling into service bay and Herb immediately recognizes me and assists with service. I appreciate his tenure and Cindy Ripley in office, and trust them to assist me. More

Recall They fixed my driver airbag now my passenger airbag messing up. Everyone was real nice and friendly. The employee I dealt with was Jeremy Lambert. They fixed my driver airbag now my passenger airbag messing up. Everyone was real nice and friendly. The employee I dealt with was Jeremy Lambert. More

Recall They let us know that our Air bags were on recall. We were not aware. Thank goodness someone is looking out for us. It was done it one day. It did not They let us know that our Air bags were on recall. We were not aware. Thank goodness someone is looking out for us. It was done it one day. It did not put me out and was easy. More

First time user I recently purchased a Nissan. This was my first time using this Nissan Service Center. I will be a life time user of this location. I recently purchased a Nissan. This was my first time using this Nissan Service Center. I will be a life time user of this location. More

Fast, friendly, and accurate service. Great communication from the service department. I will continue taking both my vehicles to Fort Wayne Nissan. Thanks for the great work! from the service department. I will continue taking both my vehicles to Fort Wayne Nissan. Thanks for the great work! More

Salesman was awesome! He did a great job! Didn’t like being shuffled around different rooms to complete deal especially with Covid a risk. Came back on a scheduled appointment for detailing and they sent being shuffled around different rooms to complete deal especially with Covid a risk. Came back on a scheduled appointment for detailing and they sent an email with a different time when arrived they had different time. More