Fort Wayne Nissan

I had a very nice experience. In and out with no problems. Very clean and nice facility. People were all very professional and great to work with. problems. Very clean and nice facility. People were all very professional and great to work with. More

oil change and tire rotation Service was good, as usual. However, it cost me $72 for a simple oil change and tire rotation. This is with a $20 coupon! Not sure I will come here ag Service was good, as usual. However, it cost me $72 for a simple oil change and tire rotation. This is with a $20 coupon! Not sure I will come here again for service. More

Great Friendly Service! I showed up without an appointment. They got my car in right away. Josh in Service was extremely helpful and friendly. My car was repaired by the en I showed up without an appointment. They got my car in right away. Josh in Service was extremely helpful and friendly. My car was repaired by the end of the day. More

My vehicle was done before the time that was promised and they completed all projects to my satisfaction. Everyone was incredibly friendly and accommodating while we waited. they completed all projects to my satisfaction. Everyone was incredibly friendly and accommodating while we waited. More

Maintenance Check-up My vehicle was serviced for a regular check-up. The staff was very friendly. The one I interacted with told me forty minutes to an hour and the servic My vehicle was serviced for a regular check-up. The staff was very friendly. The one I interacted with told me forty minutes to an hour and the service was completed in that time frame. The service went off without any problems and everything went very well. Will definitely be coming back to get the car serviced for the foreseeable future. More

My experience with Fort Wayne Nissan was the best car buying experience yet. Everyone I dealt with was courteous and treated me with respect. They respected my wants and needs and didn't try to con me in buying experience yet. Everyone I dealt with was courteous and treated me with respect. They respected my wants and needs and didn't try to con me into anything. More

Best car buying experience we've ever had. My wife and I were involved in helping our grandson purchase his first newer car. He knew what he wanted, but with working 60+ hours each week, he ha My wife and I were involved in helping our grandson purchase his first newer car. He knew what he wanted, but with working 60+ hours each week, he had little time to look. Since I am retired and my wife works part-time, we were able to do the searching for him. We located the car he was after on the Fort Wayne Nissan website and after calling and talking with their Internet Sales Rep. Steve Donnelly, we scheduled an appointment for the following morning to check the car out. When we arrived at the dealership, the car was pre-staged with our name on it, and we were met by Tim Zickmund, the Sales Manager. After a brief conversation, he introduced us to Josh Stein, who served as the Sales Consultant. Both of these gentlemen were very polite, knowledgeable, and helpful. After a test drive, my wife and I decided that we wanted to have our mechanic check the car over, but since we live in a small community several miles from Fort Wayne, we were skeptical that they would allow us to do so. We also needed to get the car to our town so that our grandson could see it when he got off from work that evening. Without hesitation, Tim allowed us to bring it to our mechanic (it checked out great) and keep it long enough for our grandson to thoroughly inspect it and test drive it. We literally had the car all day, not getting it back to the dealership until after they had closed that evening. The next morning, we returned and without any pressure, were able to arrive at an agreeable deal for all parties. Two business days later, my grandson took delivery and again, the entire process of car presentation and paperwork transactions were exemplary. We were very happy with Josh Stein and all of his assistance, but it was especially Tim Zickmund that made the entire process, from start to completion, so pleasing. Not only was he very professional, he was very personable, and friendly, and made an outstanding car buying experience. Gratefully, Jeff & Nancy D. More

Great customer service.great social distance .Normal wait time.No refreshments due to the virus.Plenty of magazines to read while waiting.Very clean wait area. time.No refreshments due to the virus.Plenty of magazines to read while waiting.Very clean wait area. More

Very Easy Just took my vehicle here for the first time. I was very happy with the staff and the service. Everyone did exactly what they said they would do! V Just took my vehicle here for the first time. I was very happy with the staff and the service. Everyone did exactly what they said they would do! Very nice lounge and communication was great!! I will look forward to bringing my vehicle here for the next service!! More

I had been looking at their website for a new vehicle and saw several that I was interested in. I called to see if they were still available before I drove an hour to the dealership. Tim was friendly and c saw several that I was interested in. I called to see if they were still available before I drove an hour to the dealership. Tim was friendly and confirm they still had them. When I got to the dealership, they had the vehicles setting at the front doors. Bryant helped make the buying process easy. Thanks to Fort Wayne Nossan I'm loving my new Rogue! More