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Fort Wayne Toyota

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.3
1,158 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,158 reviews

January 19, 2023

The whole team we worked with were too much and helped us when we were in a pinch. We’re very happy with our experience! More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Alex and Cameron at Rohrmax, Kyle Coleman
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Jan 20, 2023 -

Fort Wayne Toyota responded

Thank you so much for your excellent review, Scott! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 18, 2023

I was very pleased with the way they handled my situation. They told me that I didn’t need to have the work done. More

by JERMARZERN
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
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Jan 19, 2023 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2023

Curtis was amazing with the test drive and super friendly during the entire buying process 10/10 recommend him! More

by Gerschutz16
Recommend Dealer
Yes
Employees Worked With
Curtis Henderson
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Jan 18, 2023 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota.

January 17, 2023

We just came out to test drive a car. Ended up going home with it! Everyone was excellent and I will come back to trade my car soon. Thanks to all that made it worth our while. More

by PHIL.DEJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bradford, Irfan Hussain, Gage Marcuccilli
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Jan 18, 2023 -

Fort Wayne Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 17, 2023

This dealership honors loyal customers. They recognize the customers ability to take business elsewhere and with to prevent this from happening. More

by LJSPRINKLE1
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irfan Hussain
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Jan 17, 2023 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 17, 2023

All went very well - timely, thorough, listened to my requests, work done well and price was reasonable. More

by ACHOKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen, Jason Bennett, Damien Kudrawiec
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Jan 17, 2023 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

January 16, 2023

No appointment and they still got me in and out in just a couple hours More

by JOSEPHHAYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Kudrawiec
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Jan 17, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Joseph, and we look forward to working with you again.

January 14, 2023

Great surprise with the friendly service and attention. Satisfied with the deal and left with my perfect car, color and model. More

by eakrightcarol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bradford, Curtis Henderson
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Jan 16, 2023 -

Fort Wayne Toyota responded

Thanks for sharing your experience with Fort Wayne Toyota. Curtis and our team appreciate your business and hope to see you again soon!

January 14, 2023

Overall a decent experience. I would caution potential customers of my two negative issues… 1). I asked if there was a second set of keys and was told “yes, they are in a box w More

by EWMISNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Smart, Jason Bennett
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Jan 16, 2023 -

Fort Wayne Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 16, 2023 -

EWMISNER responded

How should I message you? Will my contact info be public if I respond here?

January 14, 2023

Communication could be a lot better. Very hard to get a hold of people and get a response. More

by EXCALIBUR219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lemont Mills, Shaun Kelly
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Jan 16, 2023 -

Fort Wayne Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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