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Fort Wayne Toyota

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.3
1,154 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,154 reviews

September 20, 2022

Michael Smith was very helpful and responsive. Our buying experience was great at Fort Wayne Toyota. More

by ZACH.OLSON27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irfan Hussain
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Sep 21, 2022 -

Fort Wayne Toyota responded

Thank you, Zach! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota.

September 19, 2022

Good job to everyone who was involved. Keep up the great work every one! Thanks More

by DARIUSBEATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team did great
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Sep 20, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2022

I appreciate your excellent services and friendly staff with warmly treatment that makes me to recommend friends to come for services. More

by YAENITUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Bringman
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Sep 20, 2022 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2022

After we bought car it wasn’t cleaned and we were never told there were only one key More

by NSCHRO7103
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dalton Carr
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Sep 21, 2022 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns.

September 17, 2022

I stopped this week for service on my 2016 Prius after spending over $400 they never swept the inside of car even after parking it next to two industrial sweepers. My service advisor was no where to be More

by LANDK68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damion
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Sep 21, 2022 -

Fort Wayne Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 17, 2022

Helpful and friendly. Not pushy at all but looking to help you find what you want. Very positive experience!!! More

by BESTFLIGHTINSTRUCTOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Burton
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Sep 18, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2022

A good service but the next time I would like the service clean up for my Toyota More

by SNIETOC_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigoberto
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Sep 18, 2022 -

Fort Wayne Toyota responded

Thank you for your review. Our goal is to make sure everyone that visits the dealership has a top-notch experience, and we're sorry that we fell short in this case. Thank you for bringing it to our attention, and we hope you will give us another opportunity to serve you and demonstrate our commitment to great service.

September 15, 2022

Receptionist at check in counter is helpful and knowledgeable. I am happy with the service. More

by ANGE849330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 16, 2022 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota!

September 14, 2022

Very professional and caring place. Very attentive to the customers and their needs throughout the process. More

by BROMLEY62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
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Sep 15, 2022 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 14, 2022

Great service from Michael! We can count on him to take care of our needs every time we visit. More

by RUST.KRISTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2022 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Rust, and look forward to your next visit.

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