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Fort Wayne Toyota

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.0
1,141 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,141 reviews

February 03, 2023

Mike is A-1 salesperson! Little crowded in there and no privacy though so makes his job tough. More

by LSLFARMS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2023 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. Michael and our team appreciate your business and hope to see you again soon!

February 03, 2023

I always go to the Toyota dealership for all service on my Tacoma. They always fix it right the first time. More

by cjmb22
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
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Feb 03, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 01, 2023

I wanna give a big shoutout to Michael J Smith and his team at Toyota! 🙌🏽🙌🏽Mike the man with the plan, he got me a crazy deal and it was no pressure at all! My slogan for him is, ”If you trying to get More

by BROWNJERRY_22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lemont Mills, Irfan Hussain
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Feb 02, 2023 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

February 01, 2023

I have a feeling that the salesman was new. I was not shown how to use gadgets in the vehicle. Andrew was a great help with getting what I wanted. More

by MARGO1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irfan Hussain
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Feb 02, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit feel free to contact us at your convenience.

February 01, 2023

They were great to work with. Quick and prompt, we were in and out in less than two hours. Wonderful customer service! More

by EPOSTON721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Bradshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
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Feb 02, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 01, 2023

Most Awful Dealership to purchase cars ever! I just recently purchased a luxury vehicle and was sold a lemon! Stay away from this dealership. Vehicle had a lot of issues and then rust underneat More

by FORREST.JONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Mcgrew
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Feb 05, 2023 -

Fort Wayne Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 01, 2023

Mr. Rinker was professional, honest, and extremely knowledgeable about Jeeps. Mr. Hussain was proficient in his duties. More

by JKAUFFMAN12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rinker, Austin Bradford, Irfan Hussain, Curtis Henderson
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Feb 02, 2023 -

Fort Wayne Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jeep, and we thank you for choosing Fort Wayne Toyota!

February 01, 2023

Michael was awesome to work with. He kept in contact and updated us on the status of our car. Made the process quick and easy. More

by Kbaehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irfan Hussain
Report | Print
Feb 01, 2023 -

Fort Wayne Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael to be a positive one. Please don't hesitate to reach out if you need anything else.

January 31, 2023

Great to work with and they where the only dealership that actually helped me and my wife out with getting a car More

by GRABERROMAN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Kelly
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Feb 01, 2023 -

Fort Wayne Toyota responded

Thanks for sharing about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

January 29, 2023

The quality of work on 01-11-23 and the service tech guys were great. Major problems when paying re: surcharge penalty. As I did not know until I was standing at the payment-window that the FW-Toyota manag More

by LLAINHART
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Neil in Service who really knew his business and explained very well what I needed done for my catalytic-converter and manifold problems.
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Feb 02, 2023 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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