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Fort Wayne Toyota

Fort Wayne, IN

4.0
1,124 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,124 Reviews of Fort Wayne Toyota

September 20, 2022

Great service and outstanding sales team. Enjoy working with Michael Smith and appreciate his customer service. More

by KRWEIRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Omar Jimenez, Jason Bennett, Damien Kudrawiec
Report | Print
Sep 21, 2022 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota.

September 19, 2022

Good job to everyone who was involved. Keep up the great work every one! Thanks More

by DARIUSBEATZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team did great
Report | Print
Sep 20, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2022

I appreciate your excellent services and friendly staff with warmly treatment that makes me to recommend friends to come for services. More

by YAENITUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Bringman
Report | Print
Sep 20, 2022 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 17, 2022

After we bought car it wasn’t cleaned and we were never told there were only one key More

by NSCHRO7103
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dalton Carr
Report | Print
Sep 21, 2022 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns.

September 17, 2022

I stopped this week for service on my 2016 Prius after spending over $400 they never swept the inside of car even after parking it next to two industrial sweepers. My service advisor was no where to be More

by LANDK68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damion
Report | Print
Sep 21, 2022 -

Fort Wayne Toyota responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 17, 2022

Helpful and friendly. Not pushy at all but looking to help you find what you want. Very positive experience!!! More

by BESTFLIGHTINSTRUCTOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Andrew Burton
Report | Print
Sep 18, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2022

A good service but the next time I would like the service clean up for my Toyota More

by SNIETOC_88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rigoberto
Report | Print
Sep 18, 2022 -

Fort Wayne Toyota responded

Thank you for your review. Our goal is to make sure everyone that visits the dealership has a top-notch experience, and we're sorry that we fell short in this case. Thank you for bringing it to our attention, and we hope you will give us another opportunity to serve you and demonstrate our commitment to great service.

September 15, 2022

Receptionist at check in counter is helpful and knowledgeable. I am happy with the service. More

by ANGE849330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 16, 2022 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota!

September 14, 2022

Great service from Michael! We can count on him to take care of our needs every time we visit. More

by RUST.KRISTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
Sep 15, 2022 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Rust, and look forward to your next visit.

September 14, 2022

Very professional and caring place. Very attentive to the customers and their needs throughout the process. More

by BROMLEY62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Sep 15, 2022 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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