Fort Wayne Toyota

We repurchased the 2019 Rogue from Fort Wayne Toyota after allowing our son to use it as his trade in on a new Toyota hybrid. We agreed to pay an extra $5,000 more than the trade in value. After r after allowing our son to use it as his trade in on a new Toyota hybrid. We agreed to pay an extra $5,000 more than the trade in value. After rushing through e-Signing a bunch of documents on an iPad, we got our documents on a thumb drive. A few days later we looked at the documents and discovered we had purchased almost $5,000 worth of zero deductible, 10 year, maintenance insurance which we never asked for and didn't want. It appears that my wife's signature was photo copied and distorted to fit the unsigned document, since the rest of the document was not distorted. The result was that we paid more for our 4 year old car than we did when it was new and our payments are more than $150 a month larger than our original (no down payment) payments. We are extremely disappointed and feel we have been cheated and abused by Fort Wayne Toyota. Apparently, we signed most of the other documents and can't get out of the contract now, but we won't be purchasing another Rohrman vehicle. We were already unhappy with the purchase we made with Rohrman Nissan in Fort Wayne because they damaged our credit rating for a problem that was Nissan's. More

Michael Smith is the best salesman! He is very helpful and gives you the best customer experience. This is my second vehicle he has helped me purchase. I recommend Fort Wayne Toyota and He is very helpful and gives you the best customer experience. This is my second vehicle he has helped me purchase. I recommend Fort Wayne Toyota and Michael Smith to anyone who is looking to buy a new car!! More

Loved car, loved price, loved salesman, but denied copies of ALL requested signed documents @ closing! of ALL requested signed documents @ closing! More

Michael Smith was very attentive during my purchasing process. I found the auto that I needed and am very happy that Fort Wayne Toyota could help. process. I found the auto that I needed and am very happy that Fort Wayne Toyota could help. More

I had a flat tire emergency 15 minutes before the service department was to close, but I pulled in anyway. The service manager and technician were both willing to help me get a new tire mounted and I was sti department was to close, but I pulled in anyway. The service manager and technician were both willing to help me get a new tire mounted and I was still able to make my dinner meeting with friends. Kudo's to them all!!! More

Really nice service. Always knowledgable and has always accomidated me in getting in for maintenance Always knowledgable and has always accomidated me in getting in for maintenance More

This Fort Wayne Toyota is have a great service, on time and helpful. I hope they can keep going to give to the customer great service. and helpful. I hope they can keep going to give to the customer great service. More

This dealership always takes care of my car. Everyone is polite and the work is done right. The shuttle service is very helpful as well. Everyone is polite and the work is done right. The shuttle service is very helpful as well. More

Fort Wayne Indiana Toyota are pretty good and I can recommend them to anybody for people around the area. recommend them to anybody for people around the area. More

The experience was mostly wonderful. I’ve never had bad service at this dealership. I will definitely be a repeat customer for both purchasing and service. I’ve never had bad service at this dealership. I will definitely be a repeat customer for both purchasing and service. More