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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

December 31, 2021

Friendly staff and above average communication regarding car services and quotes. Can trust they will provide a thorough check when bringing car in for service More

by murray.allison94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goldsworthy
Jan 01, 2022 -

Fort Wayne Toyota responded

Allison, It's great to hear that Jeremy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Toyota Lexus!

December 29, 2021

Great service and made purchasing easy. Explained all the materials very well and were very patient even when we had dumb questions, of which there were a lot of! Super love my new car, and appreciate the More

by MANALSAEED.1795
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Jan 01, 2022 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota Lexus, your feedback and rating mean a lot to us. We're glad Nathan was able to help, and we hope to see you again!

December 28, 2021

Sales and Finance was super helpful in helping me get my new car! The head light was out but they fixed it right away! More

by KIKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Dec 29, 2021 -

Fort Wayne Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 28, 2021

Certainly the Rav4 Hybrid was a major reason for our buying from this dealership, but working with Michael Smith was a very good experience as well. More

by BSCHANTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Dec 29, 2021 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael and our team here at Fort Wayne Toyota Lexus.

December 28, 2021

Very professional and made purchasing as easy a possible. Didn’t feel any pressure to buy a vehicle and everyone was extremely friendly. More

by POLLANDERP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Montange
Dec 29, 2021 -

Fort Wayne Toyota responded

Thank you for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!

December 28, 2021

Salesperson was helpful but the car we bought wasn’t serviced very well because it’s only been 7 weeks and we’ve had nothing but problem after problem. Wouldn’t recommend buying a used car from this de More

by CLORTIZ0504
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat
Jan 14, 2022 -

Fort Wayne Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 27, 2021

We worked with blaze very nice and helpful and we appreciate everything he did for us I would totally recommend people buying a car here out of all the lots we been to trying to find help this is the More

by DADDY.PUNK1619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaze cotterman
Dec 27, 2021 -

Fort Wayne Toyota responded

Thank you so much for your wonderful review! We are thrilled that Blaze had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Fort Wayne Toyota Lexus!

December 24, 2021

Jeremy did an amazing job keeping me informed of what was going on with my car. He remained extremely professional and was more than helpful! I have never had any negative encounters with this service depar More

by johnanderson9980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goldsworthy
Dec 26, 2021 -

Fort Wayne Toyota responded

John, thank you for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!

December 23, 2021

Did more work than necessary and needed. I called back concerning the service in question and Jason made it right. I need to stay on top of my service more than I did. More

by RUTH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 26, 2021 -

Fort Wayne Toyota responded

Thank you for your very kind review, Ruth. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

December 23, 2021

Very helpful, answered our questions. Worked with us to get what we wanted and payments where we wanted it. Very friendly salesman that done all he could to make our experience great. More

by HEATHAPRILPRESSLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Haggard
Dec 26, 2021 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

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