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Fort Wayne Toyota

Fort Wayne, IN

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1,125 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,125 Reviews of Fort Wayne Toyota

December 23, 2021

Did more work than necessary and needed. I called back concerning the service in question and Jason made it right. I need to stay on top of my service more than I did. More

by RUTH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 26, 2021 -

Fort Wayne Toyota responded

Thank you for your very kind review, Ruth. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

December 23, 2021

Very helpful, answered our questions. Worked with us to get what we wanted and payments where we wanted it. Very friendly salesman that done all he could to make our experience great. More

by HEATHAPRILPRESSLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Haggard
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Dec 26, 2021 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

December 20, 2021

I love that they wash my car snd sweep it out with my oil change. More

by mistyna46825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 20, 2021 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 18, 2021

We received excellent service from salesmen and office personnel. We will return in the future. More

by RKCARNES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Arend, Andrew Burton
Report | Print
Dec 20, 2021 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 18, 2021

So far everything has been great and service has too. Salesman was very nice when I bought the car More

by JENSCALF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burton
Report | Print
Dec 20, 2021 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus!

December 15, 2021

The service was very good service - quick, efficient and competent. I do not have any complaints. More

by MAGINN965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
??? I don't know his name and he's not listed (was in service).
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Dec 15, 2021 -

Fort Wayne Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 14, 2021

Helpful and upfront about the issues with my car. Willing to work with me to find affordable solutions. More

by KATHERINEBC92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Dec 14, 2021 -

Fort Wayne Toyota responded

atherine, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeremy met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2021

The service is always fast, friendly and excellent! I have no complaints and recommend them! More

by MARLO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goldsworthy
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Dec 14, 2021 -

Fort Wayne Toyota responded

Marlo, Thank you! Jeremy and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

December 14, 2021

I Love the shuttle service!! They dropped me off at work and picked me up with no hassle! Will be back again for my next oil change! More

by WINTERLIPSTICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle service driver
Report | Print
Dec 14, 2021 -

Fort Wayne Toyota responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Toyota Lexus. Please don't hesitate to reach out if you need anything else.

December 14, 2021

We felt good about the negotiation process. The employee we worked with was fantastic! The only complaint we have is the non-negotiable nearly $2000 warranty on the paint (and I forget what else). It seem More

by ASHAW4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Haggard-He did most of what was needed for the sale and was awesome., Michael Smith
Report | Print
Dec 14, 2021 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your feedback regarding our fantastic service and on how you feel we can improve and better ourselves. We appreciate your business and hope to see you again soon!

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