Fort Wayne Toyota

I bought a Prius 3 years ago from Michael. The buying experience was good and the car has performed well so far. Michael checks in with me occasionally and today called to say the odometer mileage had be experience was good and the car has performed well so far. Michael checks in with me occasionally and today called to say the odometer mileage had been entered incorrectly at my last service (not at dealership) and needed to be adjusted. A couple quick phone calls to keep the Carfax report in order and avoid a possibly bigger problem down the road when it comes time to sell. Thanks, Michael! More

Very friendly. Easy to work with. Thrilled they had 2 new Camrys on the lot I could choose from. I leased the SE and am very happy with it! Camrys on the lot I could choose from. I leased the SE and am very happy with it! More

Service did a good job. I believe that service takes care of my car appropriately and does the work that is necessary to keep my car running well. of my car appropriately and does the work that is necessary to keep my car running well. More

service did a great job, oil changed/tires rotated as expected. Car was ready when expected, it had been washed, waiting for me in the lot when I went to pick it up expected. Car was ready when expected, it had been washed, waiting for me in the lot when I went to pick it up More

Ft Wayne Toyota is very professional and courteous. They take care of my needs and car. I was a little disappointed because they didn’t sweep out the car and wash it though like they always do. take care of my needs and car. I was a little disappointed because they didn’t sweep out the car and wash it though like they always do. More

Behind the times in a car buying experience. Salesman rode with me on test drive. Sales manager was terrible. Unncessarily long process. Go somewhere else rode with me on test drive. Sales manager was terrible. Unncessarily long process. Go somewhere else More

Car was in "detailing" 4 hours before test drive...still wasn't clean after we bought it. Found significant mechanical problems after dealer prep. Salesman was not conversant with different models. wasn't clean after we bought it. Found significant mechanical problems after dealer prep. Salesman was not conversant with different models. More

It took longer than quoted for the part to arrive. Of course, there have been supply and delivery issues during COVID-19. The wait time was appropriate. Friendly employees. course, there have been supply and delivery issues during COVID-19. The wait time was appropriate. Friendly employees. More

I felt I was treated with respect. I had been looking for a van for a while and other dealerships advertised but didn’t have them. And at one dealership I was left 20 minutes to wait because the receptionist a van for a while and other dealerships advertised but didn’t have them. And at one dealership I was left 20 minutes to wait because the receptionist forgot to tell anyone I was there. More