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Fort Wayne Toyota

Fort Wayne, IN

4.0
1,124 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,124 Reviews of Fort Wayne Toyota

August 23, 2021

Everything went well. The staff are straight forward and knowledgeable. All questions answered easily and efficiently. An over all positive experience. Very satisfied with the survive. More

by donnypenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Survive and cashier
Aug 23, 2021 -

Fort Wayne Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Donny and the Lexus of Fort Wayne team. Drive safely, and we hope to see you back again down the road!

August 20, 2021

Awesome service Blaze was awesome, great salesman.Would Awesome service Blaze was awesome, great salesman. Would buy another car from him anytime, Made us feel like we were not just another sale. Helpfu More

by PHILSAND21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blaze, the general manager , Herb Lefler, Andrew Burton, Dalton Carr
Aug 21, 2021 -

Fort Wayne Toyota responded

Phil, we want to assure you that we never treat our guests like they're just another sale. Our wonderful guests are the reason for our success and we're grateful for them! We're thrilled you had such a positive purchase experience at Lexus of Fort Wayne and that you would return to make another purchase. Many thanks for leaving us a positive review and we hope whenever an automotive need arises you'll think of us!

August 19, 2021

I had an awesome car buying experience. Everyone was extremely friendly. I will be recommending Fort Wayne Toyota Lexus to all my friends and family members. More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smith
Aug 20, 2021 -

Fort Wayne Toyota responded

Thank you so much for choosing Fort Wayne Toyota Lexus! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 18, 2021

Did a wonderful job they always do a wonderful job thanks f or accepting my coupons and making the prices lower for me thanks Toyota appreciate everything More

by VINCENTDCHAPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the name who took my car in for service, Chris Rinker, Jeremy Goldsworthy, James Hooper, Keith Schendel, Michele Hildenbrand, Herb Lefler, Andrew Burton, Joe Grove, Jerome Dowdell, Cindy Paulk
Aug 18, 2021 -

Fort Wayne Toyota responded

Thank you for taking the time to review us! We are grateful to have you as a Fort Wayne Toyota Lexus customer and hope to see you again next time. Take care!

August 18, 2021

Customer service was THE BEST! KEVIN MORIARTY is the consummate professional and knows the product inside and out. Best salesperson, by far! Kevin was on-the-ball in all areas! More

by kirk_moriarty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moriarty, Kevin
Aug 19, 2021 -

Fort Wayne Toyota responded

Kirk, thank you so much for this rave review! Kevin will be so happy to hear that his expertise and professionalism really hit the mark for you. We appreciate your support of Lexus of Fort Wayne and we hope you enjoy your new ride!

August 12, 2021

It was a great place to buy a car, and the staff was very friendly. I would buy my next car from this dealer. I am very happy with my purchase. More

by hadzic45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Aug 12, 2021 -

Fort Wayne Toyota responded

Congratulations on your new purchase! Here at Fort Wayne Toyota Lexus, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your great review!

August 10, 2021

Michael Smith was a so great with me helping me choose my first car ever. He was patient and explained everything I. great detail. He worked around my budget and my needs, ultimately making it happen!! More

by Diana D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Aug 10, 2021 -

Fort Wayne Toyota responded

Diana, Thank you so much for your kind words for Michael and our team, and for taking the time to leave us this wonderful feedback!

August 07, 2021

I can tolerate the carelessness, but failure to do what you say you were going to do is unacceptable. Careless acts: Wrecking the vehicle I just signed the papers on Trying to send me off without th More

by NRob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler and Gage
Aug 25, 2021 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. Someone from our management team will be reaching out to you shortly to discuss this one-on-one.

August 05, 2021

The people are great and Michael smith the salesman is great to work with. Everything was explained to me perfect. The truck is a great truck More

by SCOTTDOUGLAS1957
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Aug 05, 2021 -

Fort Wayne Toyota responded

Scott, Thank you so much for choosing Fort Wayne Toyota Lexus! Congrats on your new purchase, and let Michael know if we can be of any more assistance!

August 05, 2021

I dropped my Highlander off at 8:10 AM for an 8:30 AM appointment. I scheduled 30,000 mile service on my 2019 Highlander and was told it would take 2 1/2 hours. My Highlander was not ready until 4:00 More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I only worked with Service Department
Aug 23, 2021 -

Fort Wayne Toyota responded

Thank you for getting back to us with your contact information. A representative from our dealership will be in touch soon. Again we apologize for the long wait you experienced.

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