Four Stars Ford - Service Center

Check engine light came on at Fort Richardson SP. After guestions, they felt it would be safe to drive to their location. Super nice people!! Took my car in and repaired I’m record time. Not sure I After guestions, they felt it would be safe to drive to their location. Super nice people!! Took my car in and repaired I’m record time. Not sure I was there 2 full hours. Made as fresh pot of coffee for me and thoroughly explain it was spark plug misfire. Changed all of them, test drove, and I was on my way. So fortunate to have excellent service so close. Extremely pleased!!! More

The people at this dealership really care about their customers. They are the most friendly people I’ve ever dealt with. Thanks Ernest customers. They are the most friendly people I’ve ever dealt with. Thanks Ernest More

Great service and very knowledgeable. Was able to answer all my questions and help me make the best decisions for my truck. Was able to answer all my questions and help me make the best decisions for my truck. More

Very professional & efficient also some what fair pricing. Highly recommended and will use again. Thanks pricing. Highly recommended and will use again. Thanks More

Good customer service and helpful. I appreciated his help . Also, I better understand answers to questions I asked about I appreciated his help . Also, I better understand answers to questions I asked about More

Overall great experience. Everyone was very friendly and courteous. Work was performed quickly. I will be back. Everyone was very friendly and courteous. Work was performed quickly. I will be back. More

Was told would be 15 minutes before they could get to me. Came back after a few minutes, waited for probably 20 minutes before I had to stop someone to see if they could help me Came back after a few minutes, waited for probably 20 minutes before I had to stop someone to see if they could help me More

Alfred verified that the mechanics knew how to deal with my issue. Work was done in a timely manner professionally and courteously. I’d recommend people to this service department with no hesitatio my issue. Work was done in a timely manner professionally and courteously. I’d recommend people to this service department with no hesitation More

Very friendly folks. Do what it takes to make the customer happy. They worked me in because I was from out of town and that was very helpful Do what it takes to make the customer happy. They worked me in because I was from out of town and that was very helpful More

super easy and very easy to do business with and the staff was super nice staff was super nice More