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Four Stars Ford - Service Center
Jacksboro, TX
223 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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223 Reviews of Four Stars Ford - Service Center
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March 29, 2024
The dealership was amazing and I would buy again Floyd was unmatched. Honest. Great pricing on both side. The gentleman who delivered our car was wonderful was unmatched. Honest. Great pricing on both side. The gentleman who delivered our car was wonderful More
by ashleypanfil458
Verified Customer
Helpful March 20, 2024
I paid for my part 1/31/24. Was told it would take 5-7 days for the part and 2 days to fix. March 1st, I had no communication with the dealership. I called, was told they would Was told it would take 5-7 days for the part and 2 days to fix. March 1st, I had no communication with the dealership. I called, was told they would pick my car up March 6 and it would be ready by the 8th. It was picked up the 8th. I needed it by the 12th. On the 12th was told it wasn't ready but my car would be at my house by that Friday. Friday the 15th, I missed a call at 4:45 from the dealership just asking to call back. I went to the dealership Monday, March 18 to find out it was ready. It was delivered to my house that day. More
by Ressa Wright
March 16, 2024
Took in my F450 for a recall “driveshaft balancer” after receiving a 2nd notice from Ford Corporate- they ordered and handled the replacement quickly and efficiently. receiving a 2nd notice from Ford Corporate- they ordered and handled the replacement quickly and efficiently. More
by Flyin Armadillo
March 09, 2024
Was good. Easy fix, just the wrong tool. They tried. The mechanic that had the right tool was on vacation so it took an extra week. Easy fix, just the wrong tool. They tried. The mechanic that had the right tool was on vacation so it took an extra week. More
by JSTEST
March 06, 2024
Made my initial oil change appointment with the receptionist and the appointment was accidentally overlooked. The next day Ryan took over and made it right, furthermore we received a follow up call receptionist and the appointment was accidentally overlooked. The next day Ryan took over and made it right, furthermore we received a follow up call from Chris to ensure we were satisfied with our experience. 10 out of 10 for them! More
by mcrawford0311
March 04, 2024
Very easy to work with. Had everything pre arranged before driving 5+ hours to the dealership. Buying experience went very smoothly. Had everything pre arranged before driving 5+ hours to the dealership. Buying experience went very smoothly. More
by msmith78133
February 28, 2024
They were great and courtesy on my visit. Can't say enough good about them. Thanks Can't say enough good about them. Thanks More
by robertlee1959
February 28, 2024
4 Stars Ford corrected every recall and warranty issue that I had as well as my annual service. I will definitely be using them in the future that I had as well as my annual service. I will definitely be using them in the future More
by CWILLIAMS55
Employees Worked With
Keith
February 26, 2024
I am an older widow I fully trust them ! your service manager Chris Lowther assured me they would keep my car in good condition. I Trust Four Stars in Jacksboro! your service manager Chris Lowther assured me they would keep my car in good condition. I Trust Four Stars in Jacksboro! More
by charlielou48
Employees Worked With
can't rennet name but excellent
