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Fox Buick GMC
Farmington Hills, MI
1,043 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,043 Reviews of Fox Buick GMC
June 07, 2016
Shoddy work The original phone estimate was $600 to replace a cracked fly wheel so I brought the car in. A week later when they finally looked at it the service g The original phone estimate was $600 to replace a cracked fly wheel so I brought the car in. A week later when they finally looked at it the service guy gave a much higher estimate. When the mechanic had it apart I was told it would be even more because a pin was missing and that if they replace that it would fix the repeated cracked fly wheel problem. When they were putting it back together I was told it needs a new transfer case (or something) or it would leak trans fluid. To this I said no figuring it wasn't leaking before, and trying to keep an already double the estimate cost from going higher. The car was leaking fluid severely when we got it home but we kept the trans fluid full as we were told. We were also told if we did so there would be no more cracked fly wheel problem. I didn't notice anything driving it home but my daughter said the shifting seemed rough on her way to school. Three weeks later the transmission failed costing me another $2500.00 to repair it with a used one. I blame them for shoddy work that led to the transmission failure. More
by Licata
Employees Worked With
Jennifer Nagle
Helpful May 27, 2016
A cool breeze on a hot day! Vehicle Color wanted (check) top options available (check) Friendliness of staff (check) Trade-In Value (check) Incentives given (check) Speed & Vehicle Color wanted (check) top options available (check) Friendliness of staff (check) Trade-In Value (check) Incentives given (check) Speed & ease of Delivery (check) Love our new GMC ! More
by Gloria Rappuhn
Employees Worked With
Phil H.
October 01, 2015
Great Sales staff I worked with Anthony Ruthledge. His deskside manner put us at ease. Anthony delivered on everything he promised. I will be back in two years when my I worked with Anthony Ruthledge. His deskside manner put us at ease. Anthony delivered on everything he promised. I will be back in two years when my lease is up and I hope to work with Anthony again. Great dealership also with a nice selection of cafe items. More
by L. Smith
Employees Worked With
Anthony Ruthledge
September 14, 2015
Good Sales Anthony was my sales rep, who was oustanding. He was laid back and easy going and not pushy at all. He let me make my decision and answered any ques Anthony was my sales rep, who was oustanding. He was laid back and easy going and not pushy at all. He let me make my decision and answered any questions I had. They have great food there too. More
by carbuyer
Employees Worked With
Anthony
September 12, 2015
Excellent Service Repair Maintenance! The Group of Mechanics are ALWAYS Correct on all 4 of My FAMILIES VEHICLES. We have been Serviced by this Dealership for 25 years. They service an The Group of Mechanics are ALWAYS Correct on all 4 of My FAMILIES VEHICLES. We have been Serviced by this Dealership for 25 years. They service any type of Car Model we bring in to them. More
by Memo Davis
Employees Worked With
Pat Hogan, ED
August 06, 2015
Leasing a car Last month, my son-in-law and I came to Sellers to lease a Buick - which was like a dream car. Dennis Cummings met us, and figured the whole thing ou Last month, my son-in-law and I came to Sellers to lease a Buick - which was like a dream car. Dennis Cummings met us, and figured the whole thing out. He's one terrific employee and it was an enjoyable experience! One doesn't think of going to a car dealers as a destination really or probably a enjoyable experience but it was. Dennis whipped stuff together and when I drove out in that beautiful car (with a full gas tank, I might add,) it was with a big smile on my face. I love that car and would always recommend Sellers as my first choice. Thanks Denny! More
by buick car
Employees Worked With
Dennis Cummings
July 27, 2015
Team Garber was awesome! Joe Garber first met with my husband, to find out our needs. When I stopped by to test drive a vehicle, Joe was not available, so his teammate, Dennis Joe Garber first met with my husband, to find out our needs. When I stopped by to test drive a vehicle, Joe was not available, so his teammate, Dennis stepped right in an hooked me up with a vehicle to test drive. We contacted Joe and let him know that we would prefer a bigger truck than what we originally thought. He found the truck we wanted elsewhere, and brought it right in to the dealership. Joe and I communicated via email and phone messages. Every call and every email was answered promptly. We were able to use rebates to get out of our previous lease and into the new truck we wanted. Dennis walked me thru the features of our new truck when I picked it up. Joe, Dennis and everyone else were so pleasant to work with. The whole process exemplifies customer service at its best. We will refer everyone we know to Team Garber at Sellers Buick/GMC! Thank you for such a pleasant experience!!! More
by lisawilber
Employees Worked With
Joe Garber, Dennis _____ (Team Garber)
July 21, 2015
Return of lease vehicle Purchased or leased 9 vehicles with Joe Garber. Always a rewarding and pain free experience. Joe and Dennis (partner) always manage to take care of an Purchased or leased 9 vehicles with Joe Garber. Always a rewarding and pain free experience. Joe and Dennis (partner) always manage to take care of any and all of my concerns before, during, and after the end of the lease. My next vehicle, no matter if a lease or purchase, will be from Sellers GMC and their outstanding professionals Joe and Dennis! More
by Molly's mom
Employees Worked With
Joe Garber
July 19, 2015
overall review Sellers Buick meet all of my expectations,Dominick and Walter exceeded all of them. i must have visited 12 dealers.came back to the best. Sellers Buick meet all of my expectations,Dominick and Walter exceeded all of them. i must have visited 12 dealers.came back to the best. More
by charlie3032
Employees Worked With
Dominick,Walter mitchell
June 26, 2015
reputation is everything proven We have purchased several cars from Carl Merollis and his son. Our experience with each purchase has been outstanding! This time I wanted a specific We have purchased several cars from Carl Merollis and his son. Our experience with each purchase has been outstanding! This time I wanted a specific color but had to wait three weeks to return my current lease. Dominic brought in the color I wanted and held it until I could turn in my lease. This kind of professional consideration is the norm at Sellers. Service is always as convenient as possible and well done. I especially appreciate the explanations that I am given Other dealerships assumed I did not want things explained apparently because I am female. . Cannot recommend this dealership highly enough! More
by piemakersharon
Employees Worked With
Carl and Dominic Merollis, Jennifer Nagle
