
Fox Buick GMC
Farmington Hills, MI
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1,069 Reviews of Fox Buick GMC
Excellent Customer Service The service department continually provides excellent customer service, from setting up an appointment, to the servicing of the vehicle. I was prompt The service department continually provides excellent customer service, from setting up an appointment, to the servicing of the vehicle. I was promptly attended to upon my arrival, the service was quick and Tom Brown made sure that I satisfied with the service that I received. This type of customer service is greatly appreciated. More
Job well done. I made an appointment to get a recall item worked on, arrived on time and was in and out in forty five minutes.I liked the idea i could make an appoin I made an appointment to get a recall item worked on, arrived on time and was in and out in forty five minutes.I liked the idea i could make an appointment and get in and out quickly. Also washed the truck for me. More
Purchased two new cars Dominic had a good understanding of the cars we were interested in purchasing and was very thorough finding all available rebates. He has a real atte Dominic had a good understanding of the cars we were interested in purchasing and was very thorough finding all available rebates. He has a real attention to detail especially while orienting me to the our new Lacrosse. More
Best Car Buying Experience I walked in to the dealership to do a test drive and walked out with a car. For most people this would be considered a stressful situation but for me I walked in to the dealership to do a test drive and walked out with a car. For most people this would be considered a stressful situation but for me it was a very pleasant experience. I was met at the door by the dealership manager who thanked me for coming into their dealership. My test drive turned into a purchase and I did not feel pressured. My salesman Tim Egan made this a very easy transaction and I am very pleased with my purchase. I love my new Buick Envision! More
Very responsive They did not have the color vehicle that I wanted. They took the time to locate my vehicle and deliver it on time. I bought my last three vehicles fro They did not have the color vehicle that I wanted. They took the time to locate my vehicle and deliver it on time. I bought my last three vehicles from this dealeship. More
Wonderful and bless Deal My salesman Tim Eagan was very professional and a blessing for me to do what he said he would do and follow up after. and truly appreciate that. when My salesman Tim Eagan was very professional and a blessing for me to do what he said he would do and follow up after. and truly appreciate that. when it came to paperwork it was just like he said it would be. no surprises. God bless him and the Dealership may you all always treat people right.and prosper. More
Truth Been through three dealerships of lies, attempting to get a truck. My wife saw the mailer, I checked the website where they promised transparency, an Been through three dealerships of lies, attempting to get a truck. My wife saw the mailer, I checked the website where they promised transparency, and they live up to every word.quick response to my email,Mario kept his word to find a deal, and Lisa did not stop until she got the deal done, even under the price she promised. I will forever be in debt to them, they saved my job and my business. No secrets, no false promises and I got more truck than I was looking for at a beautiful price. Great staff at the signing, everything was in order I just had to sign and drive. Lisa and Mario are the best! More
Great experience Tim Eagan in Sales was outstanding at listening and finding a good fit with the type of vehicle that would be best for us. He is very welcoming, frie Tim Eagan in Sales was outstanding at listening and finding a good fit with the type of vehicle that would be best for us. He is very welcoming, friendly and patient. I highly recommend him! Helen was great, too! More
Teamwork...appreciated! Joe and Dennis handled the lease in a proficient and enjoyable manner. Judy Williams went over and above normal expectations to process our transitio Joe and Dennis handled the lease in a proficient and enjoyable manner. Judy Williams went over and above normal expectations to process our transitional paperwork! More
Amazing Experience Our overall experience with Sellers was completely excellent! Tim Egan was patient, kind, friendly, and honest which made us feel comfortable. We were Our overall experience with Sellers was completely excellent! Tim Egan was patient, kind, friendly, and honest which made us feel comfortable. We were not sure if we wanted to lease or buy, and Tim gave us valuable information about both options and learned more about us so he could help fit our needs best. What I liked is that we never felt that we were a nuisance to Tim, he took the time to show us the different GMC vehicles we were interested in, and was patient while we decided. We had visited another dealership to look at other vehicles Seller's didn't offer, but the sales professional didn't make the experience personal, he knew we were just gathering information for our budget, and thought he wasn't getting a sale. He was just going through the basic procedure and we didn't feel comfortable going through their dealership. Tim understood what we wanted and knew we were still gathering information, but he made the experience enjoyable. He made us feel like longtime friends. We decided to purchase a used vehicle, and are extremely happy with the vehicle and the service from Sellers. Artie Bryan helped us "check out" while Tim was helping another client, and Artie was sincere, friendly, and showed the same qualities Tim had. Helen was easy to work with and gave us the best options for financing, which we greatly appreciate. Thank you, Sellers! We would 100% recommend this dealership and plan to go through Tim Egan for any future vehicle purchases or leases! More