Fox Ford of Chicago

My last couple visits have been quick and efficient. I have seen a great improvement in customer service over the course of the last twelve months. I have seen a great improvement in customer service over the course of the last twelve months. More

This has been my second time getting my Lincoln serviced here and both times have been more than smooth. Great staffing, timely work and great work. I felt quite welcomed, relaxed, treated with the highes here and both times have been more than smooth. Great staffing, timely work and great work. I felt quite welcomed, relaxed, treated with the highest professionalism and was Kept up to date every step of the way in great detail. Antonio was really great to work with! I will be back for future service! More

The service is entirely dependent on which employee is helping you. My first experience was bad and I had to speak to a manager and go back for further service. But working with the manager was a great ex helping you. My first experience was bad and I had to speak to a manager and go back for further service. But working with the manager was a great experience. Hit or miss. More

Friendly mechanic, (Michael) and quick service. Very clean shop and waiting area. Appointment was very easy to schedule. Very clean shop and waiting area. Appointment was very easy to schedule. More

Excellent experience at this dealership, very professional salesman. Advertised price was what they gave me, no games played, no pressure was put on me.Thanks professional salesman. Advertised price was what they gave me, no games played, no pressure was put on me.Thanks More

from the moment i check in nick made sure i was cared for, informed of progress and sought approval on any needed repairs/replacements. the atmosphere for guests is comfortable and well stocked with goo for, informed of progress and sought approval on any needed repairs/replacements. the atmosphere for guests is comfortable and well stocked with goodies! More

Nice facility. Friendly staff. Big screen TV. Free coffee and bottled water. Many vehicles to look at while you wait for your vehicle to be serviced. No appoin Friendly staff. Big screen TV. Free coffee and bottled water. Many vehicles to look at while you wait for your vehicle to be serviced. No appointment necessary for oil change. More

Every time I go to get my car serviced the staff is always friendly and extremely polite! I have never had a problem that they couldn’t handle always friendly and extremely polite! I have never had a problem that they couldn’t handle More

Chappy was the best to deal with in finding me the right car. He steered me into a completely different Make than what I was intending to buy, and I absolutely love the car. I never even heard of the car he car. He steered me into a completely different Make than what I was intending to buy, and I absolutely love the car. I never even heard of the car he showed me, and it clearly won me over. Very patient, knowledgeable, nice and happy to deal with, and the communication was stellar at all times. He even came out in person the next day because my new car was completely disabled and he got it working again (who does that?! Chappy!). Thank you! More

I already left the review on this dealership, but this is for the carfax community. If you travel a long distance to this dealership, they have no problem backing out of the deal they made on the phone. Save for the carfax community. If you travel a long distance to this dealership, they have no problem backing out of the deal they made on the phone. Save your trip More