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Fox Ford of Chicago

Chicago, IL

Overview
Reviews
Vehicles
4.8
910 Reviews
Call Dealership (773) 687-7800
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2501 North Elston Avenue

Chicago, IL

60647

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Showing 910 reviews

February 09, 2024

Excellent was outstanding. The staff was very courteous and attentive to my needs. They were very professional. More

by rfkouri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 09, 2024 -

Fox Ford of Chicago responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
February 03, 2024

the service was fast and thorough as usual and they provide status updates all along so you know what's going on. More

by lakshmikanth_sajja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey
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Feb 05, 2024 -

Fox Ford of Chicago responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
February 02, 2024

Able was great. Easygoing, friendly, knowledgeable, helpful. Finding a hybrid Maverick was not easy, but Fox had one. More

by oceaxe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abel
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Feb 05, 2024 -

Fox Ford of Chicago responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Able able to meet your needs. At Fox Ford Lincoln, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
February 02, 2024

Service was thorough and timely. Aimmey kept me up to date on progress, made herself readily available if we needed it. Car was well cared for. More

by avoci2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmee
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Feb 05, 2024 -

Fox Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
January 22, 2024

Great Service | Great Work - work done in a timely manner, waiting area comfortable, plenty of appointment time options available. More

by hnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
erased texts - sorry!
Report | Print
Jan 22, 2024 -

Fox Ford of Chicago responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Ford Lincoln, we value our customers and we look forward to seeing you down the road. Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
January 20, 2024

Great Service. They took care of me even though I did not have an appointment. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimee
Report | Print
Jan 22, 2024 -

Fox Ford of Chicago responded

Hi John, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
January 17, 2024

Excellent communications with Ms April who kept me updated when the technicians discovered my Ford had some additional & needed repairs. More

by kirby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
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Jan 22, 2024 -

Fox Ford of Chicago responded

Kirby, it’s great to know that April provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
January 11, 2024

The car service and customer service was excellent! ! They always provide great service. Grant did a fine job! More

by hanna_parker
Recommend Dealer
Yes
Employees Worked With
Grant Mc Kay
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Jan 11, 2024 -

Fox Ford of Chicago responded

Hi Hanna, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
January 09, 2024

Perfect service…on-time, courteous, a very pleasant experience. Jessica promised one to two hours; work was completed by one hour. More

by simonmeredith1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 10, 2024 -

Fox Ford of Chicago responded

Simon, it’s great to know that Jessica provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

Helpful
January 06, 2024

Timely completion of oil change, tire rotation and alignment. No pressure to complete other recommended services. More

by km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmie
Report | Print
Jan 08, 2024 -

Fox Ford of Chicago responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Ford Lincoln. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Shannon Mandeldove General Manager smandeldove@foxmotors.com (773) 687-7800

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