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Fox Ford of Chicago

Chicago, IL

4.8
904 Reviews

2501 North Elston Avenue

Chicago, IL

60647

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Showing 904 reviews

March 14, 2018

Service Carols Magana did a great job getting me thru the Quick Lane for the "Works Package" He was also able to get both brake lights bulbs changed. After th More

by tmaruska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Magana
Mar 15, 2018 -

Fox Ford of Chicago responded

Thank you so much for your review! We really appreciate your business and are so happy that Carlos could provide great service to you and your vehicle. We look forward to serving you again! Best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 14, 2018

2018 Ford Escape Lease Great experience and customer service. Easy process. Dealership clean. Lots of inventory. Good communication. David N was very easy to work with and More

by MAGFordEscape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Niebryzdowski
Mar 15, 2018 -

Fox Ford of Chicago responded

Thank you for your feedback and congratulations on your 2018 Ford Escape! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to David. Drive safely. Best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 13, 2018

Excellent Service I brought my 2016 Mustang in for 15,000 mile service, they took my car right away, "FOR THE wORKS' tey competed the work in short time, washed the car More

by Bob41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Mar 14, 2018 -

Fox Ford of Chicago responded

We cannot thank you enough for this glowing review of our service center, Bob! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! All the best, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 12, 2018

Very professional I worked with Jake and Victor. Both were very friendly and knowledgeable. They were very patience with questions we had. Victor showed us the Servi More

by Dtrav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake and Victor
Mar 13, 2018 -

Fox Ford of Chicago responded

Thank you for your business and this review of Fox Ford Lincoln, David. I am happy to hear Jake, Victor, and our team were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Warm regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 10, 2018

always helpful never had an issue since they have opened. I arrived at the time I scheduled and they were ready for me. My car was done that day and they have great hours for drop off and pick up. More

by hockeynut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
n/a
Mar 13, 2018 -

Fox Ford of Chicago responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Warm regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 10, 2018

Beautiful facility and friendly staff. We actually enjoyed being at your new and state of the art dealership and thank you. Fox Ford Lincoln is exceptionally nice. Probably the best I've se More

by Fordfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Your service team is great.
Mar 13, 2018 -

Fox Ford of Chicago responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Warm regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 09, 2018

Great people Great service, the place it’s nice, nice people, they are so friendly and respond to all my dudes, I like the place that’s mean I will come back, I r More

by Reidaguenian
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Mar 13, 2018 -

Fox Ford of Chicago responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Warm regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 09, 2018

Quick and outstanding service! Beautiful state of the art facility with excellent people in service, sales and administration. I'm glad there's a quality Ford Dealership in the Near More

by mnovak431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Too many to list.
Mar 13, 2018 -

Fox Ford of Chicago responded

Thank you for the excellent review! I'm glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Warm regards, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 05, 2018

The service was fast. The service rep was respectful. When making the appointment the flexibility was impressive. I brought the vehicle for my fist tune-up. The tech was honest. He informed me it was free More

by Veronica C Carrillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remeber
Mar 05, 2018 -

Fox Ford of Chicago responded

Thank you for taking the time to submit this amazing feedback, Veronica. Glad to hear that you were impressed with our service staff and with the service we offer here at Fox Ford Lincoln. If there is anything more we can do for you, please come back and see us any time! Take care! Be well, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

March 01, 2018

Oil Change Carlos was fantastic! I came in on Monday (totally forgot it was President’s day so service was packed)! They had said a few hours for a oil change. I More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Mar 05, 2018 -

Fox Ford of Chicago responded

Lisa, thank you for writing such a great review about your experience at our dealership! I’ll be sure to let Carlos know! It was a pleasure working with you. Be well, Karl Regalado | General Manager | 773.687.7800 or kregalado@foxmotors.com

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