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Fox Honda

Grand Rapids, MI

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rated
71 Reviews

3050 Broadmoor SE

Grand Rapids, MI

49512

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71 Reviews of Fox Honda

November 12, 2013

Tony made buying a car an enjoyable experience. He made sure that I understood all the options and services that were available at the dealership. Tony also thoroughly went over my new Accord and explaine More

by joebaranoski
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rodriquez
November 06, 2013

There was no line for oil change. I was in/out in a timely manner. Ken showed me my air filters so they were both replaced. At checkout, Ken discussed upcoming maintenance that would be needed. More

by anniep71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
November 02, 2013

I shopped at other dealers, but they did not follow up. Some came right out and said they couldn't help me out with what I could afford to pay. I enjoyed having Bob as my salesman. Everything went very qui More

by mojocro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bearense (sp)
October 10, 2013

I chose Rolls-Royce for the brand serviced, which is NOT true, because the car serviced was a SAAB which is NOT listed on your drop down menu. Since I can't submit this response without selecting a car type More

by mjkahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewey Anderson
October 09, 2013

My experience with the service department at Fox Honda has been to say the least, the best I have ever had. Ashley has shown me that good people still exist and she has done more than expected to constant More

by ulreich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
August 01, 2013

The folks at the Fox dealership were friendly and knowledgeable. They worked punctually, though there was a rather long line to be serviced. The staff answered all questions clearly and enthusiastica More

by PhilStegink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall the name. Sorry.
July 23, 2013

I scheduled an appointment for my 2012 Honda Fit recall (Service Bulletin #13-040). I scheduled the service with Fox Honda because that is where I purchased the car and the other dealership in my area, Riv More

by ne0ta0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Campbell
July 22, 2013

The dealer was able to accommodate my crazy schedule and do the service while I was out of town. We dropped it off, they serviced it and I picked it up when I got back in town. They called to let me know an More

by Firechef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Sliter
July 19, 2013

Everything was great. I dropped my car off at 7:45 and the next shuttle to take me to work was not until 8:30. Pat dropped what she was doing to drive me to work...which was only 2 miles up the road! More

by kmiller72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
July 17, 2013

The team at Fox Honda was efficient, friendly, and quick. They took the time to explain what had been done and made appropriate recommendations for future service. I highly recommend Fox Honda. Other dealers More

by jamesmika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse and Jordan and Team
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