Fox Valley Volkswagen of St. Charles

Since my lease was ending, I knew that I was going to lease another Volkswagen, and I cannot say enough good things about my salesman, Trevor. He was communicative by both email and text and was patient, lease another Volkswagen, and I cannot say enough good things about my salesman, Trevor. He was communicative by both email and text and was patient, provided me with a good, fair deal, and not pushy in the slightest as I debated over two models. I HIGHLY recommend working with him... The only negative experience that I had was the long wait time to work with the finance department. While Trevor did as much as he could on his end and the finance rep was kind and apologetic, it was almost two hours from the time I had decided on a car until I was sitting in the finance office; it seemed like there was only one person there that evening that could complete the paperwork. While I was certain of my purchase, it is unfortunate to think that some may consider leaving if they had that same wait time, as every other aspect of this experience was wonderful. This is my third car from Fox Valley VW, and I will be back when my lease ends again. More

Upon arriving, we were checked in and greeted immediately by the sales manager. He introduced us to Adrian Valenciana, who immediately introduced himself and finished what he was doing. We inform immediately by the sales manager. He introduced us to Adrian Valenciana, who immediately introduced himself and finished what he was doing. We informed him of the car we were interested in and ended up taking it. Definitely a great experience. More

All the staff are very very friendly and professional. . thank you especially my salesman and the manager! . thank you especially my salesman and the manager! More

Fox Valley St. Charles was great to buy from. Dave was honest, upfront and very appreciative of my business. I will buy my next VW from them. Charles was great to buy from. Dave was honest, upfront and very appreciative of my business. I will buy my next VW from them. More

Very pleasant experience! Love the vehicle and Fernando was awesome to deal with although very hard to understand at times. Love the vehicle and Fernando was awesome to deal with although very hard to understand at times. More

Everyone was extremely helpful and genuinely concerned about my questions and requests. Very satisfied with the overall experience. about my questions and requests. Very satisfied with the overall experience. More

Trevor Barr (Sales) Danielle Smith (Business Development Manager) and John Cordova (Finance Manager) were all awesome to work with. I have been in the new vehicle finance business for almost 20 years and th Manager) and John Cordova (Finance Manager) were all awesome to work with. I have been in the new vehicle finance business for almost 20 years and they made the process super easy and straightforward. Their pricing cannot be beat. I highly recommend Fox Valley VW to anyone that wants to lease or purchase a VW. More

The entire staff was extremely helpful and made sure I was updated and informed me of the next steps and options. was updated and informed me of the next steps and options. More

Glenn efficiently began check-in even though I was dropping off the night before. He updated me throughout the process, I could see things electronically before he called which I appreciated having a dropping off the night before. He updated me throughout the process, I could see things electronically before he called which I appreciated having a little time to read the results. My friend recommended this dealership and I love the service. More

Joshua was great to work with. He kept me updated throughout the process and the service team did a great job on repairing my car's parking sensors. Always have a great experienc He kept me updated throughout the process and the service team did a great job on repairing my car's parking sensors. Always have a great experience with this dealership! More