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Fox Valley Volkswagen of St. Charles
St Charles, IL
209 Reviews
Fox Valley Auto Group is not just about selling and repairing vehicles. We strive to be much more and it is certainly more than two simple words.
We want to MOVE our team members to a better place in their lives by working at our company. We pride ourselves on promoting from within and moving our employees through training to their full potential. Our team members are our biggest asset and resource to better serve our customers. When they are MOVED in a positive way, they MOVE our customers in the same direction.
We want everyone who is in contact with our team members every day to be MOVED. Moved in many ways, but always for the better; better than before their interaction with us; whether it is financially, spiritually, emotionally and of course, professionally. Simply put, we want to move individuals to a better place in their lives. Imagine the impact we have on others with this as our focus. This is what it truly means to be of service.
As one of Illinois’ largest volume Volkswagen dealers we offer a huge selection of both new and pre-owned automobiles. Looking for a Certified VW? Fox Valley Volkswagen of St. Charles ranks in the top 10% in the country for certified VW sales. If that isn’t enough, our customer satisfaction also ranks in the top 10% for VW dealers in the United States. With so much to offer isn’t it time to stop by our store and be “moved”.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 209 reviews
April 25, 2026
Very pleasant experience! Love the vehicle and Fernando was awesome to deal with although very hard to understand at times. Love the vehicle and Fernando was awesome to deal with although very hard to understand at times. More
by jasonallenvw05
Verified CustomerEmployees Worked With
April 23, 2026
Everyone was extremely helpful and genuinely concerned about my questions and requests. Very satisfied with the overall experience. about my questions and requests. Very satisfied with the overall experience. More
by JLOPEZ63
April 18, 2026
Trevor Barr (Sales) Danielle Smith (Business Development Manager) and John Cordova (Finance Manager) were all awesome to work with. I have been in the new vehicle finance business for almost 20 years and th Manager) and John Cordova (Finance Manager) were all awesome to work with. I have been in the new vehicle finance business for almost 20 years and they made the process super easy and straightforward. Their pricing cannot be beat. I highly recommend Fox Valley VW to anyone that wants to lease or purchase a VW. More
by Soldmyjeep
April 15, 2026
The entire staff was extremely helpful and made sure I was updated and informed me of the next steps and options. was updated and informed me of the next steps and options. More
by JLOPEZ63
April 15, 2026
Glenn efficiently began check-in even though I was dropping off the night before. He updated me throughout the process, I could see things electronically before he called which I appreciated having a dropping off the night before. He updated me throughout the process, I could see things electronically before he called which I appreciated having a little time to read the results. My friend recommended this dealership and I love the service. More
by SHELLEYMORGAN97
Employees Worked With
April 13, 2026
Joshua was great to work with. He kept me updated throughout the process and the service team did a great job on repairing my car's parking sensors. Always have a great experienc He kept me updated throughout the process and the service team did a great job on repairing my car's parking sensors. Always have a great experience with this dealership! More
by jennifer510
Employees Worked With
Joshua
April 13, 2026
Very efficient and thorough. John provided upfront details and was very helpful along the way with any additional questions I had. John provided upfront details and was very helpful along the way with any additional questions I had. More
by STEPHEN SPADE
Employees Worked With
April 13, 2026
Glenn was fantastic! He is very knowledgeable and thorough. He kept me informed while waiting for my car. He is so polite and professional. Service was completed quickl He is very knowledgeable and thorough. He kept me informed while waiting for my car. He is so polite and professional. Service was completed quickly. I will recommend Fox Valley VW to anyone. Thanks Glenn! More
by spears515
Employees Worked With
April 10, 2026
John is amazing! He made my visit easy and enjoyable! Very professional and knowledgeable! I great appreciate all the service at the dealership! Thank you!!! He made my visit easy and enjoyable! Very professional and knowledgeable! I great appreciate all the service at the dealership! Thank you!!! More
by cflores1032
Employees Worked With
April 09, 2026
What a great experience. They took me early because my battery was basically dead. The guy at the front counter was incredible. He was efficient, kind, direct and the custome They took me early because my battery was basically dead. The guy at the front counter was incredible. He was efficient, kind, direct and the customer service was outstanding. I had to bring my child with me and he wanted a snack but I didn't bring any snacks with me. One of the women working heard us and walked us back to the vending machine. It made my child very happy. Overall incredible experience. More
by langc25
Employees Worked With
