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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,553 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,553 reviews

August 07, 2020

Top Notch Rob David was an excellent sales person. Helpful, patient, and efficient to get me a great deal on a new vehicle. All the contacts I had at this d More

by ANDREWBERNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake in finance was excellent as well.
Aug 31, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled you enjoyed your experience with us, Andrew!

August 06, 2020

Morry and the service group makes things go smooth. I sent Morry a text to make an appointment. He responded back and I was all set.. When I dropped off my vehicle I was greeted and taken care of quick More

by Dan Theisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing, Dan!

August 05, 2020

Review Morry is terrific to work with, very helpful. He makes getting the car serviced easy! I appreciate your time and effort. Thank you, thank you! More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's our pleasure, Kay!

August 03, 2020

Friendly and Professional Our first sales experience was really good with Frank Boucher Chevrolet. They were friendly, professional and didn't make us feel pressured. Because o More

by Dan R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silverio Melchor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Dan, we are thrilled you had a comfortable and easy purchase experience with us! Please don't hesitate to contact us if there is anything else we can do for you!

August 03, 2020

Great customer service and they got my vehicle in and out very quickly! Nice waiting area and great price on an oil change. They even gave me a complimentary car wash. More

by sebrine
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review! We are thrilled you had a positive experience with us!

July 31, 2020

great and fast They did a good job on oil change and keeping inside and outside clean. Like the free wash of my car. Didn't see anyone wearing mask, not safe for the More

by PJBorMMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the review and feedback. Please reach out to our General Manager, Chris Tessmer, at 262-886-1010 to discuss this situation further.

July 30, 2020

Marek made buying a car easy. No games. The dealership is very clean and all the employees are very friendly I would recommend this dealership to everyone. I am very happy with my new car.. More

by JEFFREYKNOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Kruk
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jeffrey, we are thrilled you enjoyed your experience here at Boucher! Thank you for the review!

July 30, 2020

Don’t even try to negotiate, the manager Mike Carey essentially kicked us out and dared us to find a better deal, and we did! We took his advice and went to CarMax and got a much better deal on a newer More

by SHAVEMYDAVE
Recommend Dealer
No
Employees Worked With
Charlie Bussian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Mike Carey
Aug 04, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Dave, when you have the opportunity, please contact our General Manager, Chris Tessmer, at 262-886-1010 so we can discuss this situation in more depth. We appreciate you bringing this to our attention and we hope to resolve this situation to your satisfaction as soon as possible.

July 29, 2020

Very professional Chris is the best manager we have ever dealt with dealer was clean and everyone was friendly it was a great overall experience More

by FOOTBALLLEAGUECHAMP
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the review!

July 28, 2020

My sale guy was good. No problems really there. My problem is service and inspection of my vehicle and whom ever makes the decision on repairs that were on my car before I purchased it. My car and a c More

by LILAL79
Recommend Dealer
No
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very sorry to hear you were not completely satisfied with the service inspection done on your vehicle. We would like to discuss this further with you so we can set up a time for you to come in so we can make things right. Please contact our Service Manager, Mat Luchini, at 262-886-1010. We hope to hear from you soon.

Aug 15, 2020 -

LILAL79 responded

When I picked up my car after I dropped it back off for the chip and dirty interior to be fixed my interior was still not cleaned. Matt did offer to clean it but I didn’t have time to wait around for it. I was coming 35 mins away. This entire transaction went from great to very poor really fast. I thought by me choosing a bigger dealer for my purchase would be better. I guess it doesn’t matter what dealer u go to once they have your money they don’t care anymore. Now I know

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