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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,575 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,575 reviews

June 08, 2023

We have purchased many vehicles through Boucher in Racine. We couldn't be more satisfied with the service and quality people we've dealt with. More

by GMPSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine.

June 08, 2023

Fast and courteous was the service employee . Very nice customer lounge with beverages. Will come back. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Jun 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks, Mike, for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

June 08, 2023

The staff is very welcoming and gets the job done well and effectively! I always appreciate the car wash with the oil change! A perfect added touch to an already great service. More

by DannyFox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kaiser
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Jun 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Danny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2023

I can in for the second time because my new brakes that you installed were squeaking. The first trip everyone said they didn’t hear it and there was nothing wrong with the brakes. The second time they did More

by maziemelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with Kevin who has great customer service skills. Kevin is not the issue. It’s your mechanical team.
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Jun 08, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. We truly apologize that we were not able to offer better service. We'd like the opportunity to go the extra mile to make things right. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010.

June 05, 2023

Purchased a new truck from Rob David. He took care of us by making sure we found the truck we were looking for at the best possible price. We have bought multiple vehicles both new and us More

by Pete
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Rapinchuk
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Jun 05, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for your feedback on your recent visit to Frank Boucher Chevrolet Cadillac of Racine. It's great to hear that Robert was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new truck!

June 04, 2023

Got in for my appointment asap, service guy, Morry, real efficient and knowledgeable and professional . More

by Sylschmidt69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Report | Print
Jun 04, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Thanks for the five-star rating. We appreciate your business and hope to see you again soon!

June 02, 2023

The service was very good and professional. they explained everything to where there was a no doubt what needed to be done.thank you all very much More

by htcanady1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Jun 04, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Thanks for the five-star rating. We appreciate your business and hope to see you again soon.

May 30, 2023

Couldn't complete in timely manner to ensure my safety. .kept overnight...got the job done! Very satisfied!! More

by BETH_AUDREY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kuhfuss
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May 31, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, Beth, and for taking the time to leave us this wonderful feedback!

May 29, 2023

Silver and the whole crew at Boucher Chevrolet has been excellent and service satisfactory. Highly recommend Boucher Chevrolet for anyones new vehicle needs. More

by keithh1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, John Kaiser, Charles Barske
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May 30, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Keith, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 27, 2023

I was told they would replace the cargo nets missing on the 2020 Corvette that I had purchased from them. I have yet to receive the cargo nets so I purchased the set myself. Disappointed More

by COMERMAK
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jacob Rapinchuk
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May 29, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please call Jim Piscitello, Service Manager, at 262-886-1010 directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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