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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,562 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,562 reviews

January 22, 2023

Your ability to do my service in such short notice and in a very efficient time. Thank You! Heather also helped reset Android Auto. EXCELLENT. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Jan 23, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Rick, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2023

Staff are very helpful and treat the customers’s needs as if they were their own. More

by chrisjackson4918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Jan 23, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business, Chris, and hope to see you again soon!

January 21, 2023

Company was charged $900 dollars to check trailer wiring. Service advisor Heather told me they had to pressure wash rear bumper in order to check wiring. Problem was just a fuse. Also had alignment on truck More

by kschimpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather
Report | Print
Jan 23, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact me directly at your convenience. Jim Piscitello, Service Manager 262-886-1010

January 20, 2023

I was taken care of in a friendly manner. The service was done in a timely way. And the customer waiting room was clean and neat. More

by Paul.rockow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure what the ladies name was that helped me. But she was very helpful.
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Jan 21, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Paul, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2023

Costly options were added despite my repeated desire to keep the cost as low as possible. More

by JCSPRANGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anton Lak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Lueneburg, Jacob Rapinchuk
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Jan 18, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your feedback. When you have the opportunity, please reach out to our General Sales Manager, Chris Tessmer, at 262-886-1010 so we can discuss this further.

January 17, 2023

The customer service is/was great! But, the quoted prices were wrong everytime for all my services. More

by moniqueh714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Jan 17, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this in further detail. We hope to hear from you soon.

January 17, 2023

The sale staff was excellent The service Depart is excellent I highly recommend this dealership More

by Fastscrap1
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Petko
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Jan 18, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 15, 2023

They were Friendly and welcoming. and the dealership was clean. They were nice and accommodating. More

by Spoyner
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Nelson, Daniel Hinze
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Jan 15, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

January 10, 2023

Everyone was really accommodating. The service was fast and even got a car wash. Fantastic visit More

by TREYPAY1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kuhfuss, Michael Wichgers
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Jan 11, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 10, 2023

I had a recall "sticker" put on my light housing. One's perfect. The other one has debry in in, and just doesn't look as nice. Otherwise the guys at this dealership were great More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jordan wichg
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Jan 10, 2023 -

Kristin responded

I would hope someone there could fix the light housing sticker

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