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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,575 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,575 reviews

August 18, 2022

Service Advisor Michael was pleasant to work with. He got my car in for service within a day. Vehicle was ready within a half hour of estimated time and he honored my 3 day expired service coupon. More

by kcohaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
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Aug 19, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Cindy. We appreciate your business and our team looks forward to serving you again soon!

August 16, 2022

My truck was due for a oil change and when he looked it up I had a free one that was a big surprise it saved me so money for the next one and then washed my truck outstanding service I will be going there More

by cw1340
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the 5 star review of Frank Boucher Chevrolet Cadillac of Racine. We are thrilled to have provide you with outstandinc service. We truly appreciate your business and hope to see you again soon!

August 15, 2022

It has always been a pleasant visit when I go to Frank Boucher Chevrolet. My recent was great! They worked with me, very pleasant and friendly. They speak to you like old friends and not just a customer. More

by Rosanna5201
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review, Rosanna! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 14, 2022

Fast, on time service and we are happy with the work that we had done. More

by Lindsaybegot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
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Aug 15, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Lindsay, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine.

August 13, 2022

Although I did like my sales person I feel that I wasn't treated like my issue mattered for repair More

by THLOESSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morry Decker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Rapinchuk
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Aug 15, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Aug 15, 2022 -

THLOESSIN responded

When i test drove the vehicle i noticed that my drivers seat seemed loose. Unfortunately i forgot to mention it to the sales man. Now to find out that the frame is broken and is not under warranty. And to a certIn point i understand but had I remembered to mention it at the time i believe it would have been taken care of. Now its been a few weeks and i havent heard of any correspondence regarding the seat. Talked with the service mgr and he said he'd look for a seat that matches. Ibfeel like it should be covered under my extended warranty.

Aug 15, 2022 -

THLOESSIN responded

Todd Loessin 414 651 3377 after 230pm m thru f

Aug 15, 2022 -

THLOESSIN responded

Thloessin@wi.rr.com

August 10, 2022

Morry is the best. He listens and takes care of our conversation and our vehicles More

by KATHYFEUSTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review, Kathy! We are so glad that Morry had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Frank Boucher Chevrolet Cadillac of Racine. Please don't hesitate to reach out if you need anything else.

August 10, 2022

Excellent and curtious service that was performed on time and as promised. I go nowhere else, More

by Todd.lindblom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim, Jeff Johnson, Ken Kuhfuss, Michael Wichgers
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Aug 11, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Todd, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 09, 2022

Very timely service. Oil change service done within an hour. Vehicle was washed after service was completed by techs. More

by Brent McCoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Report | Print
Aug 10, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

August 07, 2022

Friendly and courtesies. Took care of my vehicle in a timely manner. Made sure I was taken care of with drink & snack and got me home safely. More

by Lamuneca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Luke Lueneburg, Michael Wichgers
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Aug 08, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Frank Boucher Chevrolet Cadillac of Racine are glad to have you as a customer!

August 04, 2022

Robert David is the best ever; he goes above & beyond to help people. I've leased 2 cars from him & just bought my second car from him also. He makes the whole process painless. He is a Super Star in my opi More

by Sherrioh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review and kind words for Robert! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

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