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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,008 Reviews

1,008 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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December 06, 2019

Helpful Easy to get along with and friendly very clean waiting area very polite when u get in side 1 thing was i was charge for oil change i get 4 free oil ch More

by RLB113200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maury decker
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

It is great to read such wonderful comments about your recent experience with us! Thank you!

December 02, 2019

VERY GOOD SERVICE I give and excellent rating . working with David Wilson was good. It all some moved along quickly. I had no problems Thank you. I received a leased 20 More

by SLAVERNGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're glad you enjoyed your experience with us and now are enjoying your new 2019 Chevy Trax!

November 27, 2019

Oil change oil change was good, they worked me in, i am grateful for that. When I went to my truck it had grease on the front quarter panel, oil finger smudge m More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dont recall
Dec 05, 2019 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very sorry to hear you did not drive home satisfied after your service appointment. We would like to take the time to discuss this further and make things right. Please contact our Service Manager, Matthew Luchini, at 262-886-1010. We hope to hear from you soon so we can begin resolving the issue you have described.

November 27, 2019

Overall awesome experience with Frank Boucher! Kyle Smith in sales and Morry Decker in service are my go to guys! They are always knowledgeable and helpful in any and all situations! More

by hsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker, Kyle Smith
November 26, 2019

HELPFUL My service writer Morry Decker was extremely helpful and caring to all of my needs!!!!! Would recommend dealing with him. He went above and beyond whe More

by JOEL.KROGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
November 26, 2019

Service is amazing From Derek the service tech that worked on my Corvette, Uncle Rico, To Morry. Class Act all the way around I would love to have them on my team! More

by Hondalove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek, Uncle Rico, Morry
November 26, 2019

Great service. They did exactly what was needed and didn't try to say things were wrong just to get them fixed. Very informative, not pushy but did mention preventiv More

by JFECTEAU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Frank Boucher is GREAT!!! The guys at Frank Boucher are Great. They made sure that I was totally happy with my new truck, and ensured that I got better windshield wipers than w More

by JAMIESJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morry Decker and John Kaiser
November 26, 2019

Check engine light. Although it took a few weeks to get the part for my vehicle, everything else was great. The part also ended up being covered under warranty. More

by missyg79.mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
November 26, 2019

2000 mile service appt. Always happy with the service at Frank Boucher. Special thank you to the young man who cleaned the car; windows, vacuumed it out. Really sorry I did More

by RKCASKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morrie Decker
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