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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.6
910 Reviews
Call Service Center (262) 240-6105

910 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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April 12, 2024

Friendly staff and fast service. Highly recommend I would by my next car here. thankx. More

by Terri L Gustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Terri! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

Helpful
April 04, 2024

Easy to deal with. They even washed and vacuumed my truck for me. I will be back More

by Joyadrian
Recommend Dealer
Yes
Employees Worked With
Maurice Decker
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Apr 05, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Joyadrian, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

Helpful
April 04, 2024

I had a good experience dealing with Michael. Too many people wanted to buy my Yukon. More

by Joyadrian
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
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Apr 05, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Joyadrian, we are glad that Michael was able to provide you with such a great experience! If you're ever in need of more help, please let us know!

Helpful
April 04, 2024

Chris helped me get my car fixed and explained how everything was going on.He also fixed the leaking transmission lines that I wasn’t aware of they were leaking he saved me money and another car appoi More

by wholio1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 05, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
March 30, 2024

Listened to the issue and between Morey and the tech they successfully solved the problem/issue. More

by Ford guy
Recommend Dealer
Yes
Employees Worked With
Morry
Report | Print
Apr 02, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

Helpful
March 22, 2024

Great guy to work with, and your system requires too much for a response. Please say a little more More

by jcpendergast
Recommend Dealer
Yes
Employees Worked With
Morry
Report | Print
Mar 26, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Helpful
March 22, 2024

Clean polite Shuttle driver made me feel comfortable My car was ready when I arrived for picking it up. My car was washed without me having to ask. My car was fixed in a timely manner. More

by Ctrimmer
Recommend Dealer
Yes
Employees Worked With
Morry
Report | Print
Mar 22, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you again for the great review!

Helpful
March 14, 2024

Chris was great, gave updates every day and informed me of what needed to be done. Derek was an amazing tech. Very thorough and had great notes! More

by Karysadament
Recommend Dealer
Yes
Employees Worked With
Chris & Derek
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Mar 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Karysa, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

Helpful
March 14, 2024

Chris in service was great! Reached out and gave updates every day, informed me of what needed to be done before proceeding. Derek was an absolute amazing tech. Very thorough a More

by Karysadament
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris with service dept & Derek the technician
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Mar 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Karysa, we always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

Helpful
March 14, 2024

Nick is very rude no customer service at all! I don’t wanna go back there ever again! More

by Saniraine2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Piscitello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Mar 14, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're disappointed to hear of the negative experience you had at our location. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

Helpful
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