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Frank Boucher Chevrolet Cadillac of Racine - Service Center
Racine, WI
914 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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914 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center
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November 26, 2019
HELPFUL My service writer Morry Decker was extremely helpful and caring to all of my needs!!!!! Would recommend dealing with him. He went above and beyond whe My service writer Morry Decker was extremely helpful and caring to all of my needs!!!!! Would recommend dealing with him. He went above and beyond when working with us. More
by JOEL.KROGH
Verified CustomerEmployees Worked With
Morry Decker
Helpful November 26, 2019
Service is amazing From Derek the service tech that worked on my Corvette, Uncle Rico, To Morry. Class Act all the way around I would love to have them on my team! From Derek the service tech that worked on my Corvette, Uncle Rico, To Morry. Class Act all the way around I would love to have them on my team! More
by Hondalove
Employees Worked With
Derek, Uncle Rico, Morry
November 26, 2019
Check engine light. Although it took a few weeks to get the part for my vehicle, everything else was great. The part also ended up being covered under warranty. Although it took a few weeks to get the part for my vehicle, everything else was great. The part also ended up being covered under warranty. More
by missyg79.mg
Employees Worked With
Ken Kuhfuss
November 26, 2019
2000 mile service appt. Always happy with the service at Frank Boucher. Special thank you to the young man who cleaned the car; windows, vacuumed it out. Really sorry I did Always happy with the service at Frank Boucher. Special thank you to the young man who cleaned the car; windows, vacuumed it out. Really sorry I did not get his name. More
by RKCASKEY
Employees Worked With
Morrie Decker
November 26, 2019
Service done right I made my appointment online. I was greeted immediately upon arrival. Service was done right and timely. Great experience!!! Nuff said!!! Thank yo I made my appointment online. I was greeted immediately upon arrival. Service was done right and timely. Great experience!!! Nuff said!!! Thank you Frank Boucher Chevy!!! More
by gthreekona
Employees Worked With
Michael Wichgers
November 26, 2019
Great service Had to bring my car in for service. Was a little disappointed that they didn’t have a loaner for me however they did have a shuttle service that took Had to bring my car in for service. Was a little disappointed that they didn’t have a loaner for me however they did have a shuttle service that took me home and pick me back up from my home when my car was done. The shuttle drivers were great. Thank you More
by SHANNAK1
Employees Worked With
Marek Kruk
November 26, 2019
Frank Boucher is GREAT!!! The guys at Frank Boucher are Great. They made sure that I was totally happy with my new truck, and ensured that I got better windshield wipers than w The guys at Frank Boucher are Great. They made sure that I was totally happy with my new truck, and ensured that I got better windshield wipers than what was originally installed, as well as had my new mud flaps installed too. More
by JAMIESJEEP
November 26, 2019
Service Very good service. Very good service department. Maury is tops. John is a gem. Rob David always has good advice and is a very friendly person. Very good service. Very good service department. Maury is tops. John is a gem. Rob David always has good advice and is a very friendly person. More
by DICKBODE13
November 26, 2019
Great service. They did exactly what was needed and didn't try to say things were wrong just to get them fixed. Very informative, not pushy but did mention preventiv They did exactly what was needed and didn't try to say things were wrong just to get them fixed. Very informative, not pushy but did mention preventive measures. More
by JFECTEAU1
Employees Worked With
April 24, 2017
Service Department worst in the state I bought my car in August of 2014, 3 weeks after I bought the car, they had to replaced the transmission, now 2 years later I brought the car back and I bought my car in August of 2014, 3 weeks after I bought the car, they had to replaced the transmission, now 2 years later I brought the car back and told them the issues and they kept it over night and did not fix what I asked them. I took the car to a dodge dealership only to find out they have to replace a 2 year old transmission. When I called to find out the warranty on the transmission the service department (Mike) tried to argue with me about what I asked them to look at. He was rude and I am surprisingly wondering why he still has a job there. I would not have them work on a go cart. Poor service department and lack of professionalism. Do not let them work on your car! More
by thomassnoderly
Employees Worked With
Mike from service department
