
Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Janesville, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,261 reviews
Rebecca was great and went out of her way to ensure we found the right car for us. The dealer is great and isn't pushy in anyway. found the right car for us. The dealer is great and isn't pushy in anyway. More
Jeremy - thanks for helping me purchase my 2021 VW Atlas. I have to say that my experience purchasing this vehicle was by far the best experience I have had in selecting a vehicle. Your thoroughness and no I have to say that my experience purchasing this vehicle was by far the best experience I have had in selecting a vehicle. Your thoroughness and no pressure approach was very refreshing. Very impressed with the amount of detail you provided and your knowledge about the vehicle. Also a big thanks for you and TJ for securing the vehicle on your day off and delivering it within just a couple of days! Thanks again, Angie More
I had a very pleasant experience, from start to finish! I first spoke with Rebecca over the phone and when I met her in person it was like meeting an old friend. She made the whole experience feel relaxed an first spoke with Rebecca over the phone and when I met her in person it was like meeting an old friend. She made the whole experience feel relaxed and comfortable. I would definitely seek her out in the future. We had a small issue but the service department went above and beyond to fix the problem. More
My vehicle needed an oil change and a few other things done. My schedule is so crazy, I couldn't find a time to get it out there so they suggested a pick up and drop off service. I said..."Are you kidding done. My schedule is so crazy, I couldn't find a time to get it out there so they suggested a pick up and drop off service. I said..."Are you kidding me? This is wonderful!" They picked my veicle up from my workplace and had it back (parked in the same spot) to me before I left for the day. This is a very convenient service. I had a great experience! Thank you Dan! More
I am a widow, and I always go to the same service manager because he knew my husband. I trust him to do what is necessary to keep my van in the best condition for me, and to never do unnecessary work. It because he knew my husband. I trust him to do what is necessary to keep my van in the best condition for me, and to never do unnecessary work. It's expensive, but I want to keep this vehicle as long as I can - maybe until it is time for me to stop driving (although I hope that isn't for many years yet). Everyone is always polite, helpful, and everything is clean and kept up. More
I have always used your express lane for my oil change and have never been treated the way I was treated last night. I will still recommend this service because I believe we all have bad days. The young l and have never been treated the way I was treated last night. I will still recommend this service because I believe we all have bad days. The young lady told me it would be a 2 hour wait and I chose to wait. She appeared to be frustrated with me because I chose to wait. She never asked me my name, just wanted to know if the keys were in the car. I waited in the inside waiting room and when my car was finished, she came in and just stated you are good to go. I had no idea she was talking to me until she looked at me and said I could come over to the counter. In past visits they have always greeted me by my name and went over what they did on my vehicle and also the check points. She did none of these things. She had also asked me if I wanted my car washed and I stated yes. When my car was finished she said that they did not wash it because the machine was broken???? Chalking this visit up to your staff having a bad day. More
After looking for the perfect used Tiguan for a few weeks, we decided to go to the dealership and look at new models. We decided to buy a new 2020 because of the price and knowing we had a new vehicle weeks, we decided to go to the dealership and look at new models. We decided to buy a new 2020 because of the price and knowing we had a new vehicle warranty. It was great working with Jeremy between his knowledge, friendliness, and professionalism, we couldn't be happier with our experience and purchase. More
JJ and the entire team were very easy to work with! Was refreshing to have people who listened to my desires and concerns and found a way to make it work for all concerned. Based on my initial experience, refreshing to have people who listened to my desires and concerns and found a way to make it work for all concerned. Based on my initial experience, you have a new friend, customer, and will be getting a lot of referrals from me and my familly. More