Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Always courteous, although that new furniture in waiting area stinks when your a senoir citizen. Very much waiting area stinks when your a senoir citizen. Very much More

Very helpful, knowledgeable of process of paint repair. Done on time. Excellent job of painting and redoing paint stripe. Thanks Done on time. Excellent job of painting and redoing paint stripe. Thanks More

The service department has been honest and very helpful. They got me in right away when I had ignition problems. Thanks They got me in right away when I had ignition problems. Thanks More

the dealership is always clean and bright with all employees friendly and helpful I always work with the same service manager because he knows me and I trust him not to try and sell me something I do employees friendly and helpful I always work with the same service manager because he knows me and I trust him not to try and sell me something I don't need or want. Honesty is important to me. More

The salespeople are pushy and don’t listen to you. You can tell just they just want to meet their goal no matter what. But beyond that, they don’t communicate with you. I had my Jeep in for an oil cha You can tell just they just want to meet their goal no matter what. But beyond that, they don’t communicate with you. I had my Jeep in for an oil change, tire rotation, and inspection. I was told “everything looks good, as it should for the low mileage”. Afterwards, my jeep started overheating. Took it in the next day they were open and I had a leak in the radiator hose. After I got back home I got a video from the inspection they had done where the mechanic states there is a leak in the radiator hose. When I replied and questioned why I wasn’t told this after my inspection, nobody bothered to answer. More

Very friendly, funny, great sense of humor, not pushy, and willing to help in anyway they can, and willing to help in anyway they can, More

This dealership was very friendly. Everyone greeted me and explained what was going to happen and what to expect. They kept in communication about my car. I am very happy with the ser Everyone greeted me and explained what was going to happen and what to expect. They kept in communication about my car. I am very happy with the service. More

Was very professional service there, my experience was great starting with Jeremiah who helps and very polite way. And the paperwork very quickly. With Nathan. Recommend great starting with Jeremiah who helps and very polite way. And the paperwork very quickly. With Nathan. Recommend More

We worked with Ryan Arkens (sales manager) and Nathan Diederich (finance director) while purchasing our used vehicle. Two warranties were added to our purchase, one without our knowledge and the other af Diederich (finance director) while purchasing our used vehicle. Two warranties were added to our purchase, one without our knowledge and the other after being given false information on cost. I am told that the warranty cancelation form that I have signed has been submitted but due to the warranty cancelation department being too busy I cannot be given updates on the cancellation process. We will see if both warranties do indeed get canceled or if this will be a lengthy process. It is disappointing that what one believes is a reputable dealer resorts to intentionally deceiving customers. I would suggest looking elsewhere for a new or used vehicle. More

Best experience I’ve ever had in a car dealership in my 27 years. Totally recommend it & will definitely come back in the future. Thanks a lot Derek for everything! 27 years. Totally recommend it & will definitely come back in the future. Thanks a lot Derek for everything! More