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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
903 Reviews
Call Service Center (608) 607-3752

903 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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January 15, 2024

Everything was good this time. I appreciate the consentious work on my Renegade. Good job. More

by gpakent2
Recommend Dealer
Yes
Employees Worked With
Lexi
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are flattered by your kind words, and are thrilled to hear that your car buying experience was seamless and enjoyable. We hope you have a great day!

Helpful
January 15, 2024

Everything was as expected. Jericho moved my appointment to a better time for me. I appreciate the personalized care. More

by BOBPERYEA
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

Helpful
January 15, 2024

It was quick. Everyone knew what they were doing. Very friendly. The coffee was good More

by KOMMANDO64
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Until the next time we meet, take care!

Helpful
January 14, 2024

Ok. Not the best but acceptable It's close to my house so it's convenient. Ok More

by CAROLINEPRATESI1
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
January 14, 2024

Staff are very friendly and knowledgeable. Made purchasing a new vehicle very simple. Strange request More

by CJJENNER
Recommend Dealer
Yes
Employees Worked With
Ryan A and Jeremy C and Randy L
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
January 14, 2024

Friendly young woman that checked me in for the oil change. She explained how my vehicle looked and the ladies at the desk were nice as well. More

by nlynn513
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Thank you for the great rating and please come back to see us again.

Helpful
January 14, 2024

Always helpful, honest & as prompt as can be Great follow up and follow through. Fully explains everything and updates the customer, if needed, on delays or changes. More

by EBHART83
Recommend Dealer
Yes
Employees Worked With
Linda Baty Service Dept
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
January 14, 2024

Fast and courtesy I got there and they got the truck in the shop asap and called me 6 hours later saying my truck was done More

by Jass5888
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

Helpful
January 14, 2024

Never called back like he said he would. Have been waiting since before Christmas for a part to arrive and still no updates. More

by katelyn.quillen
Recommend Dealer
No
Employees Worked With
Patrick
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Katelyn, We strive to make sure you have a 5-star experience. Please reach out to our SERVICE Manager, Nicholas Arneson, at 608-757-6150 so that we can make this right.

Helpful
January 14, 2024

Inconsistent coupons Wait time was acceptable. Policies seem inconsistent. Helper was okay, but not overly friendly. More

by ert43
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for the wonderful star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
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