Back

Frank Boucher Kia of Racine

Racine, WI

4.6
954 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
Contact Dealership

9601 Washington Ave #100

Racine, WI

53406

Directions

By Type

Showing 954 reviews

January 13, 2020

Purchase of new Serento We returned to deal with Scott because we found him reliable in the past. We were able to complete the deal and drive away with our new vehicle. Sco More

by JJDANEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Jan 14, 2020 -

Frank Boucher Kia of Racine responded

Thank you for your trust, we're thankful that you found success with Scott and recommend him to your mom as well to have an easy and efficient buying process! We hope to see you both again in the future. Safe travels!

January 13, 2020

Prompt and flexible; willing to provide extra service When we found out that the work will take longer than expected, they were able to provide me with a loaner car quickly without any hassle. More

by MMATONDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel S
Jan 14, 2020 -

Frank Boucher Kia of Racine responded

At Boucher, we strive to provide each customer with easy and efficient service!

January 12, 2020

Very Helpful Scott was so easy to work with. We were able to accomplish the deal the same day. Boucher Kia and Scott will be our dealership to refer our family a More

by LSCHULD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Jan 14, 2020 -

Frank Boucher Kia of Racine responded

Thank you so much for this great 5-star review! We are glad Scott was able to assist you with finding the car you wanted. We hope to see you again in the future!

January 10, 2020

Always Helpful Chris and his team are always helpful and knowledgeable. I would call them out by name but there are too many of them. Well done. More

by PAUL AVERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan, Hannah, Annica, various techs.
Jan 10, 2020 -

Frank Boucher Kia of Racine responded

We appreciate this review, Paul! Thank you!

January 10, 2020

Exceptional Service! I recently went in just to have my Kia Soul washed. I did not have an appointment and was not sure if they could "squeeze" me in, but Annica sure did. More

by LYNNHLOGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annica
Jan 10, 2020 -

Frank Boucher Kia of Racine responded

Thank you for sharing, Lynn! Please reach out if there is ever anything else we can assist you with!

January 10, 2020

I took my optima For a recall and an oil change. I came home and the next day I have oil on my garage floor More

by WILLKOMM52
Recommend Dealer
No
Employees Worked With
Unsure
Jan 14, 2020 -

Frank Boucher Kia of Racine responded

We are very disappointed to hear about the situation you have described. Please reach out to our Service Manager, Chris Miller, at 262-886-2886 so we can resolve this issue.

January 07, 2020

Scott and his team were excellent. They were pleasantly diligent in their follow up and got the job done. I know we’ll work with them in the future. More

by kg1138
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Jan 07, 2020 -

Frank Boucher Kia of Racine responded

We appreciate this awesome review! We look forward to your next visit!

January 05, 2020

Great service. My wife and I were completely satisfied with Kia! Customer service was very nice and accommodating.We were there, maybe 2 hours, which when you're buy More

by ERINH1289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Mink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Frank Boucher Kia of Racine responded

Thank you for taking the time to write this awesome review, Erin! We are so glad Mitch was able to make your buying process smooth and efficient. Please contact us if you have any additional questions or concerns! Safe travels!

January 03, 2020

Quick and Easy! I bought my Kia a year and a half ago. Only put on 7,000 miles and haven't had any service except oil changes. So far the appointment was very easy More

by JUDZ47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Turner
Jan 03, 2020 -

Frank Boucher Kia of Racine responded

We are glad you have had success with both our Sales and Service Departments!

January 03, 2020

very satisfiying experience We actually had a great time. We have family that work there so we feel at home and joke around and had some great coffee and cookies More

by JANE.COEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

Frank Boucher Kia of Racine responded

Thanks for sharing, Jane!

...
76
...