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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

May 20, 2020

Denali 2020 Good experience, I have purchased several vehicles through the years and get them serviced there also. Always like the selection and options and the D More

by donparrish678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Report | Print
May 21, 2020 -

Frank Brown Auto and Truck Ranch responded

donparrish678, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 20, 2020

Friendly employees, thanks for reassuring that my car would be repaired and serviced in a timely manner. I enjoy keeping my business local to Lubbock More

by korymusquiz
Recommend Dealer
Yes
Employees Worked With
Ronnie
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May 20, 2020 -

Frank Brown Auto and Truck Ranch responded

korymusquiz, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

May 20, 2020

I never take my car anywhere except to Honda for repairs. The gentlemen working in service are friendly and know how to get the job done quickly and correctly. They never try to sell me some BS about my car More

by Cara
Recommend Dealer
Yes
Employees Worked With
Dean, Ricardo Alegria
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May 20, 2020 -

Frank Brown Auto and Truck Ranch responded

Cara, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

May 20, 2020

They really did the extra work to get me I to the vehicle of my dreams I appreciate all efforts The sales team at frank brown Honda come very highly recommended More

by tlsarah25
Recommend Dealer
Yes
Employees Worked With
Rob Phillips , Emilio Rocha
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May 20, 2020 -

Frank Brown Auto and Truck Ranch responded

tlsarah25, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new 2020 Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 19, 2020

Mike, Brown was my sales person. And I was very pleased with the service I received! Will recommend him! Thank you so much! Mike B! More

by chevygirl19.ae
Recommend Dealer
Yes
Employees Worked With
Mike, Brown
Report | Print
May 20, 2020 -

Frank Brown Auto and Truck Ranch responded

chevygirl19.ae, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 19, 2020

I have bought the last 4 vehicles from Frank Brown Honda. I keep buying from them because Honda's are reliable and I am satisfied with the way they do business. More

by jimmyellis43
Recommend Dealer
Yes
Employees Worked With
John Cary
Report | Print
May 19, 2020 -

Frank Brown Auto and Truck Ranch responded

jimmyellis43, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new 2020 Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 19, 2020

I got a great deal on a GMC truck. The sale team was helpful and friendly. The truck was clean and ready to go. The people at the dealership enjoy working there and it shows! More

by mwesley9865
Recommend Dealer
Yes
Employees Worked With
Jim Austin, Tyson Hall
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May 20, 2020 -

Frank Brown Auto and Truck Ranch responded

mwesley9865, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 18, 2020

Friendly, informative, efficient. Our Sales guy, Angel, was accommodating and adaptive in all questions we asked. Worth it! Best purchase at the best price. Thanks! More

by Dgaratelewis
Recommend Dealer
Yes
Employees Worked With
Angel
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May 19, 2020 -

Frank Brown Auto and Truck Ranch responded

Dgaratelewis, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new 2020 Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 18, 2020

I came from Dallas to Lubbock to pick up my dream Civic Type-R. Smooth and easy process. Not pushy! Andrew was my sales guy and he was great. Couldn’t ask for a better experience. I found the car online, p More

by Billy_m_westerfield
Recommend Dealer
Yes
Employees Worked With
Andrew, Blake Silvas
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May 19, 2020 -

Frank Brown Auto and Truck Ranch responded

Billy_m_westerfield, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new 2020 Honda Civic Type R and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

May 18, 2020

My experience with this dealership was excellent! Caleb McNair made our experience worth the while with his professionalism, experience, and courteousness! We will definitely come back for future business More

by nanette.sheldon
Recommend Dealer
Yes
Employees Worked With
Caleb McNair, 5 stars
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May 19, 2020 -

Frank Brown Auto and Truck Ranch responded

nanette.sheldon, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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