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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

April 24, 2020

Thank you Mr Phillip Mayra and myself have really Thank you Mr Phillip Mayra and myself have really enjoyed the car you sold us I would be happy to use you again and would send other people I know More

by craddickmd
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
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Apr 28, 2020 -

Frank Brown Auto and Truck Ranch responded

craddickmd@gmail.com, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

April 23, 2020

Chris and Emilio were wonderful. They could not have made the purchase any easier. They were both very patient and knowledgeable. I will highly recommend! More

by juju1517
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 24, 2020 -

Frank Brown Auto and Truck Ranch responded

juju1517, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 23, 2020

Reliable crew, meets us always with a smile, will refer friends and family anytime, we enjoy driving your cars thanks for your exemplary work/ service More

by Vivian
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello , Terry, Sammy
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Apr 24, 2020 -

Frank Brown Auto and Truck Ranch responded

Vivian , Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

April 22, 2020

Everything went well. Thanks so much. Though the Yukon wasn’t dirty, we wish y’all had washed or rinsed the exterior before we picked it up. Thanks! More

by vickis
Recommend Dealer
Yes
Employees Worked With
Emilio , Tyson Hall, Albert Botello
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Apr 23, 2020 -

Frank Brown Auto and Truck Ranch responded

vickis, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 21, 2020

Sammy was great, he was very courteous and helped me with all I needed. I would definitely be continuing my service with him. Overall excellent experience More

by Ashley242006
Recommend Dealer
Yes
Employees Worked With
Sammy Perez
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Apr 22, 2020 -

Frank Brown Auto and Truck Ranch responded

Ashley242006, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

April 21, 2020

Fast online deal, best car purchase experience I’ve had! Tyson got the deal done fast and was a pleasure to work with! Will recommend others to give him a call. More

by Michelle.norris
Recommend Dealer
Yes
Employees Worked With
I don’t remember the credit managers name but he was very nice., Tyson Hall
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Apr 22, 2020 -

Frank Brown Auto and Truck Ranch responded

Michelle.norris, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 18, 2020

Super fast service . Car was serviced in less than 20mins. Employees are also extremely nice and helpful with question ive had about my cars warranty More

by aprilcasali
Recommend Dealer
Yes
Employees Worked With
Terry
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Apr 20, 2020 -

Frank Brown Auto and Truck Ranch responded

aprilcasali, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 17, 2020

We had an excellent experience. The store was immaculate and everyone working there was friendly. Our salesman Paul Vera was perfect in the way he listened to what I was looking for, the products he brought More

by cyndy slaughter
Recommend Dealer
Yes
Employees Worked With
Paul Vera
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Apr 20, 2020 -

Frank Brown Auto and Truck Ranch responded

cyndy slaughter, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

April 17, 2020

Easy service fast and courteous. Ronnie Botello is a pleasure to work with. We appreciate the loaner while our car was in the shop being serviced. More

by ramie.quintana
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello 5 stars.
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Apr 17, 2020 -

Frank Brown Auto and Truck Ranch responded

ramie.quintana@yahoo.com, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

April 16, 2020

We appreciated the service we received. We are very happy with our vehicle and hope to spend many years in it. Our salesman was easy to work with and very friendly, not pushy. More

by mgreen.dev
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Report | Print
Apr 17, 2020 -

Frank Brown Auto and Truck Ranch responded

mgreen.dev, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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