Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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New truck purchase Awesome service and customer relations. Kiernan went overboard to assist me and work through the process. Did a great job of going over the vehicle Awesome service and customer relations. Kiernan went overboard to assist me and work through the process. Did a great job of going over the vehicle features as well. More
Awesome Excellent service and experience. Phil was friendly and professional. We felt like he helped discuss our options and also helped us get a great deal. Excellent service and experience. Phil was friendly and professional. We felt like he helped discuss our options and also helped us get a great deal. Thank you. This is my third Honda. More
Excellent Service David Charleboise was very helpful and informative. He assisted with everything from finding the correct bed cover to scheduling it for install. I f David Charleboise was very helpful and informative. He assisted with everything from finding the correct bed cover to scheduling it for install. I found him to be very professional and would recommend the service center to anyone who asks. More
Oil change The are always polite and friendly staff. Did not take very long to get serviced. They are always nice and helpful even when checking out. Great job! The are always polite and friendly staff. Did not take very long to get serviced. They are always nice and helpful even when checking out. Great job! More
This was the best experience I ever had. This was so easy and quick and I will for sure have Frank Brown change my oil in the future. They changed my oil and inspected the car and it was rea This was so easy and quick and I will for sure have Frank Brown change my oil in the future. They changed my oil and inspected the car and it was really fast with very short wait time. I enjoyed visiting with others in the waiting area for a few minutes. Very courteous staff. Nice waiting area. They did a great job! More
Great service Customer service was great!!! Helpful and quickly found exactly what I wanted!!! And the price was excellent!!! I'd recommend you company to anyone n Customer service was great!!! Helpful and quickly found exactly what I wanted!!! And the price was excellent!!! I'd recommend you company to anyone needing a car!! More
New Truck Great dealership to work with. Being from Austin, the staff at Frank Brown could teach a thing or two back in the city. JR was extremely helpful d Great dealership to work with. Being from Austin, the staff at Frank Brown could teach a thing or two back in the city. JR was extremely helpful during the intire sales purchase. Walked us throughout the process. He's definitely a great rep for the dealership. Sadly, I cannot remember the gentleman's name in financing. He too did an outstanding job. More
Thorough They were very quick, efficient, and explained everything in detail. Can’t ask for better service at such a great price! Also enjoy television and fre They were very quick, efficient, and explained everything in detail. Can’t ask for better service at such a great price! Also enjoy television and free WiFi More
Great experience I had a great experience with a salesman names Paul Vera. This is the second vehicle I have purchased from Mr Vera. He is very pleasant and a good sal I had a great experience with a salesman names Paul Vera. This is the second vehicle I have purchased from Mr Vera. He is very pleasant and a good salesman. I was looking for the Honda Ridgeline, 2020. Paul said he would call me as soon as a 2020 Ridgeline RTL-E hit the lot, and he did!! As needed I will call on Paul Vera at Frank Brown More
Excellent customer service!! Very courteous and helpful. Ronnie always works hard to get me in and out of service as quickly and as efficiently as possible. Very glad he is my ser Very courteous and helpful. Ronnie always works hard to get me in and out of service as quickly and as efficiently as possible. Very glad he is my service advisor. More