
Frank Brown Auto and Truck Ranch
Lubbock, TX
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My wife and I were very pleased with Frank Brown, especially Paul Vera. He was very patient and understanding in answering our questions. We are very pleased with our purchase of the Acadia Denali. especially Paul Vera. He was very patient and understanding in answering our questions. We are very pleased with our purchase of the Acadia Denali. More
This was my first experience with the Frank Brown service department. As soon as I drove into the service bay, I was greeted and shown were I could wait for my car. After the oil change and tire rotation, department. As soon as I drove into the service bay, I was greeted and shown were I could wait for my car. After the oil change and tire rotation, my car was brought up front and was ready for me. Nice service department. More
My wife and I were extremely satisfied with Frank Brown and Paul Vera in particular. He was very patient with our questions and made us feel we were important. We are very pleased with our new Acadia Dena and Paul Vera in particular. He was very patient with our questions and made us feel we were important. We are very pleased with our new Acadia Denali. More
Always professional, Brandon is alway quick and efficient! Only thing that is that drives me crazy is that a can’t write a quick short review efficient! Only thing that is that drives me crazy is that a can’t write a quick short review More
Love these guys. Dean loveless is the best. Love the professionalism and honesty. It’s hard to find people in this business that are open books yet ready to be part of the solution not the problem. professionalism and honesty. It’s hard to find people in this business that are open books yet ready to be part of the solution not the problem. More
Our salesman Mike Brown was very helpful and understanding. I would definitely recommend this place to my friends and family. Thank you so much for helping us find a used car for our son. understanding. I would definitely recommend this place to my friends and family. Thank you so much for helping us find a used car for our son. More
Honda service was professional and super helpful. The service was quick and easy and had my car back in no time at all. Thanks Honda Service Team. service was quick and easy and had my car back in no time at all. Thanks Honda Service Team. More
Well they had my truck for over a week whenever I picked it up not one thing that I’ve noticed was fixed I had more problems with it than what I had when I took it in. I’ve taken it in it’s been there a wee it up not one thing that I’ve noticed was fixed I had more problems with it than what I had when I took it in. I’ve taken it in it’s been there a week again I’ve haven’t heard anything about it no one is keeping me informed on the progress of my truck and actually this truck is the worst truck that I’ve had in the past three trucks that I bought from a Frank Brown In a year. On February 31 be the four months that I’ve had the truck and it’s been in the shop three times since I’ve had it the very first time it’s been in the shops only time that something got fixed it was a power steering whenever it went out two days maybe three at the most after I’ve gotten the truck I’m paying over $52,000 for a truck that I’ve had for four months and salesman is wanting to give me a trade-in on another truck and give me 40,000 for the truck that I purchased not even four months ago it’s been a piece of crap so he’s only want to give me 40,000 so that’ll make me lose over $12,000 and I’m not gonna do that but this needs to be resolved. I really don’t want to even give a star More
We took our truck in to address multiple recalls we have received notices on. Everything was easy...from making the appointment, to dropping off and picking up! Very pleased! received notices on. Everything was easy...from making the appointment, to dropping off and picking up! Very pleased! More