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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,359 Reviews
Call Dealership (806) 796-7777
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,359 reviews

March 04, 2020

Quick and easy , clean and friendly. Always happy with my experience with this place and the free coffee. First the first step of checking in to the last step of che More

by E Cason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
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Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

E Cason, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 04, 2020

Mike Brown was great. Someone you keep in the family for years. Honest. No nonsense. Service personified. Just seamless solution oriented help. Sales can take notes from this guy More

by Rayandjen4
Recommend Dealer
Yes
Employees Worked With
Mike Brown
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Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

Rayandjen4, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 03, 2020

This was my first experience with the Frank Brown service department. As soon as I drove into the service bay, I was greeted and shown were I could wait for my car. After the oil change and tire rotation, More

by keithbishop
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
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Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

keithbishop, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 03, 2020

My wife and I were very pleased with Frank Brown, especially Paul Vera. He was very patient and understanding in answering our questions. We are very pleased with our purchase of the Acadia Denali. More

by oliverfred
Recommend Dealer
Yes
Employees Worked With
Paul Vera
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Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

oliverfred, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 03, 2020

My wife and I were extremely satisfied with Frank Brown and Paul Vera in particular. He was very patient with our questions and made us feel we were important. We are very pleased with our new Acadia Dena More

by oliverfred
Recommend Dealer
Yes
Employees Worked With
Paul Vera, 5 Star
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Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

oliverfred, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new 2020 GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 02, 2020

Always professional, Brandon is alway quick and efficient! Only thing that is that drives me crazy is that a can’t write a quick short review More

by Scott
Recommend Dealer
Yes
Employees Worked With
Brandon Arthur
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Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

Scott, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 02, 2020

Una muy excelente oportunidad y muy buena atención a los clientes y muy buenos servicios y el agente que me atendió lo hizo muy bien More

by williamdaviel1223
Recommend Dealer
Yes
Employees Worked With
Albert Botello
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Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

williamdaviel1223, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 02, 2020

Our salesman Mike Brown was very helpful and understanding. I would definitely recommend this place to my friends and family. Thank you so much for helping us find a used car for our son. More

by chadval3
Recommend Dealer
Yes
Employees Worked With
Mike Brown
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Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

chadval3, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 02, 2020

Love these guys. Dean loveless is the best. Love the professionalism and honesty. It’s hard to find people in this business that are open books yet ready to be part of the solution not the problem. More

by Rayandjen4
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
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Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

Rayandjen4, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

February 29, 2020

Honda service was professional and super helpful. The service was quick and easy and had my car back in no time at all. Thanks Honda Service Team. More

by angelica_serenil
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Mar 05, 2020 -

Frank Brown Auto and Truck Ranch responded

angelica_serenil, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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