Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 4,357 reviews

February 25, 2020

Dayne and Emilio were very professional and answered all our questions. I test drove many cars to decide what we wanted. Dayne was very patient and has a great personality. More

by Grang
Recommend Dealer
Yes
Employees Worked With
Emilio , Dayne O'Reilly
Report | Print
Feb 25, 2020 -

Frank Brown Auto and Truck Ranch responded

Grang, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 25, 2020

In for oil change and state inspection. Greeted promptly when I drove up by Ronnie B. Service was fast, in and out in less than 45 minutes. More

by M.ANTONIELLO
Recommend Dealer
Yes
Employees Worked With
No employee in sales
Report | Print
Feb 25, 2020 -

Frank Brown Auto and Truck Ranch responded

M.ANTONIELLO, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

February 25, 2020

Oil change was fast and easy. Not having to schedule an appointment made it very easy. We have really enjoyed the Acadia. Road gas mileage has been better than expected. More

by JDUNN120
Recommend Dealer
Yes
Employees Worked With
Sammy Perez
Report | Print
Feb 26, 2020 -

Frank Brown Auto and Truck Ranch responded

JDUNN120, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

February 24, 2020

Brian went above and beyond to help me. I have already referred my coworkers to go to frank brown. Great people, great service. I appreciate the business. More

by brettsmith0
Recommend Dealer
Yes
Employees Worked With
Brian Cole
Report | Print
Feb 25, 2020 -

Frank Brown Auto and Truck Ranch responded

BRETTSMITH0, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 24, 2020

JR and the gang that worked with us on getting a vehicle JR and the gang that worked with us on getting a vehicle was absolutely fabulous . They explained our options and worked with us. Great staff More

by tigger60752
Recommend Dealer
Yes
Employees Worked With
JRGilvin
Report | Print
Feb 25, 2020 -

Frank Brown Auto and Truck Ranch responded

tigger60752, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 22, 2020

Great place to buy a car ,Sales people were very freindly Thank you Tyson Hall I will be back again to purchase another Auto , Happy customer More

by sylviacruz528
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Report | Print
Feb 25, 2020 -

Frank Brown Auto and Truck Ranch responded

sylviacruz528, Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 21, 2020

My appointment was for an oil change. It was easy to set it up online. My car was ready quickly while I enjoyed coffee in the comfortable waiting area. The gentleman who checked me out was very nice and hel More

by cruddydon
Recommend Dealer
Yes
Employees Worked With
Philip Jansen, Dan Bryant
Report | Print
Feb 25, 2020 -

Frank Brown Auto and Truck Ranch responded

cruddydon, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 21, 2020

Prompt attention to my vehicle. Diagnosed the problem and got right on it. The price for the work completed was affordable. I did not feel over charged. More

by avery.bobby23
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Feb 25, 2020 -

Frank Brown Auto and Truck Ranch responded

avery.bobby23, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

February 21, 2020

I was happy with the service they provided! I was able to show up and get my car in the shop in no time! They really did a good job in getting my oil changed! More

by kaylajohnson29
Recommend Dealer
Yes
Employees Worked With
Dayne O'Reilly
Report | Print
Feb 25, 2020 -

Frank Brown Auto and Truck Ranch responded

kaylajohnson29, Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

February 21, 2020

No high pressure salesman. Everybody helpful especially Steve Hayes who delivered the car. Thanks Paul Vera who did a great job explaining all the new finctions. More

by rodney19
Recommend Dealer
Yes
Employees Worked With
Paul Vera
Report | Print
Feb 25, 2020 -

Frank Brown Auto and Truck Ranch responded

rodney19, Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

1
...
272
273
274
...
436