Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great Thank you JR for all your help in assisting my husband and I buy a new vehicle. We so appreciated the time you spent getting us familiar with the new Thank you JR for all your help in assisting my husband and I buy a new vehicle. We so appreciated the time you spent getting us familiar with the new Acadia. More
Easiest transaction I’ve made! Worked with Ramon to buy a used Jeep...from Carlsbad...over the phone! They even delivered it to me at home! When they pulled into my driveway, the de Worked with Ramon to buy a used Jeep...from Carlsbad...over the phone! They even delivered it to me at home! When they pulled into my driveway, the description Ramon had given me of the vehicle over the phone was dead on xxxxx accurate! I have never had service like this! Needless to say, I was completely surprised as how easy it went! Thank you. More
Great Truck Buying Experience Each person I dealt with was very upfront and professional. I normally trade vehicles every couple of years. I am 65 years old so have been through Each person I dealt with was very upfront and professional. I normally trade vehicles every couple of years. I am 65 years old so have been through the process a few times! I was very impressed with the courtesy and honesty exhibited by all. At no time did I feel any pressure tactics (which is highly unusual) from any of the people. They were very helpful with my questions about the particular vehicle I was looking at. The two main people I dealt with were Phil Richardson and John Poyner. Would recommend them to anyone! Thanks More
Just an oil changed but this place is awesome I love this place. I moved to Denton 3 years ago and still wait until I am going to be in Lubbock to get my oil changed. They are fast and friendly I love this place. I moved to Denton 3 years ago and still wait until I am going to be in Lubbock to get my oil changed. They are fast and friendly. I also love Terry he is always so nice and efficient. More
John Poyner has been very responsive and attentive. The team at Frank Brown was very good, starting with Brent Brown hooking me up with the right folks, and John Poyner and his staff having the vehicle The team at Frank Brown was very good, starting with Brent Brown hooking me up with the right folks, and John Poyner and his staff having the vehicle ready on time and in great condition. More
Awesome! Rob Phillips went above and beyond to get me my dream car at a good price! He made sure I was familiar with all of my new Fit's features. I wish eve Rob Phillips went above and beyond to get me my dream car at a good price! He made sure I was familiar with all of my new Fit's features. I wish everyone cared so much about customer service like he does! I love my new Fit!!! Thank you, Rob!!! More
It’s excellent no word to describe amazing Frank Brown When Enter to drop my Vehicle that Time Tony help me Excellent they check everything and someone Call me to inform your Vehicle is ready to pick up th When Enter to drop my Vehicle that Time Tony help me Excellent they check everything and someone Call me to inform your Vehicle is ready to pick up they asked if you need ride and @pickup time when i enter in office Terry Say hey Mr Patel with name its Again Excellent help by Terry More
Good experience! Philip was very patient with me when I test drove vehicles 2-3 times each to make my final decision. The paperwork process was quick and easy. Very fr Philip was very patient with me when I test drove vehicles 2-3 times each to make my final decision. The paperwork process was quick and easy. Very friendly people. I would recommend them to anyone! More
Easy hassle free experience Philip Hansen was amazing and very helpful. His insight of the vehicle we were choosing was spot on. I would refer him to everyone. Thanks Philip Philip Hansen was amazing and very helpful. His insight of the vehicle we were choosing was spot on. I would refer him to everyone. Thanks Philip More
Great Service and Helpful! Never had an issue with this dealership since we first bought our new car in 2004.Would bring our 2014 Honda back anytime.Service was great Never had an issue with this dealership since we first bought our new car in 2004.Would bring our 2014 Honda back anytime.Service was great More